Pullman Hotels

Mô tả công việc

Job Purpose
• To assist and responsible for administrative and general assignments from the General Manager and of the department.
• To ensure efficiency of the administration of the department
• To cooperate with other departments in order to ensure the smooth operation and the management of the hotel.

Primary Responsibilities
1- Administration responsibilities:
• Ensure that the day-to-day administrative needs of the department are fulfilled.
• Perform the duties within the framework defined by the norms of the Company and within the Hotel’s internal regulations.
• Keep confidential information CONFIDENTIAL.
• Responsible for rendering secretarial and clerical services for the General Manager as required.
• To prepare respective schedules and reports that will be internally distributed or submitted to Accor Head Office laid down by the General Manager.
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager, etc.
• To prepare correspondence such as fax, letter, memo, complimentary voucher, etc as assigned with a coding system for tracking.
• To open and dispatch mail that relates to the department.
• To maintain office supplies stock.
• To keep herself acquainted with the General Manager’s activities in order to assist in discerning priorities.
• Input data into computer system as required.
• To arrange appointments for the General Manager, reminds him of appointments and meetings.
• To handle incoming/ outgoing telephone calls and faxes.
• To handle all contact listings such as Owner contacts, Accor contacts, Hotel contacts and other supplier companies, etc.
• To handle the leave application records of all executive and management such as annual, sick, public holiday and Manager and Executive on Duty compensations.
• To control and monitor the in-house transportation records, reports, maintenance record as well as to follow up the attendance and request for overtime of the drivers.
• To file and maintain the personal files of executives kept in the Executive Office as well as to file respective documents based on the coding system.
• To perform special duties as required by the General Manager.

2- Commercial Responsibilities
• To create self-appearance both on the telephone and in person with an excellent image of the hotel.

3- Human Resource Responsibilities
• Handles human relation queries by employees.
• Sees that employee complaint and needs are passed on to the General Manager.
• Acts as a screen to the General Manager in view of clients and subordinates.

4- Replacement and temporary mission
• Performs other related duties and special projects as required by the General Manager both within and outside the hotel.

Quyền lợi được hưởng

•  Professional working environment 

Yêu cầu công việc

• Certificate or Diploma in Law/ Human Resources/ Business school
• 1 years’ experience in hospitality industry and/ or Human Resources
• Strong administration, organizational and filling skill
• Excellence in presentation and interpersonal skill
• Communication skills: Excel, Word, Outlook, PowerPoint
• Languages: fluent in Vietnamese and English language (both spoken and written)

Yêu cầu hồ sơ

CV and other related certification