About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
Grab Support's goal is to assist our consumers on the journeys of their lives and become an enabler of seamless and meaningful interactions between Grab, its consumers, and partners. We are using cutting edge technologies to solve support problems for all verticals at Grab by building services and applying AI/ML to highly scalable, reliable and available services.
Get to Know the Role
We are looking for a Senior Backend Engineer in Vietnam to contribute to our internal tooling products used for our agents to serve Passengers, Drivers and Merchants. You will have opportunities to work on multiple backend service clusters. These services are the top entry points for Grab support with millions of visitors every day across seven countries in total. You will report to Engineering Manager, who is based in Vietnam and work in hybrid mode. This role is based in Vietnam.
The Critical Tasks You Will Perform
- Design and enhance cutting edge services setting a high standard for availability, scalability, latency, and efficiency of Grab's range of products
- Work with engineering team to explore and create new design / architectures geared towards scale and performance
- Participate in code and design reviews to maintain our high development standards
- Collaborate with product and experience teams to define and prototype feature specifications
- Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
- Design, build, analyze and fix large-scale systems
- Learn full stack performance tuning and optimization
- Debug and modify complex, production software that serve millions of users in southeast asia
What Essential Skills You Will Need
The Must-Haves
- A degree in Computer Science, Software Engineering, Information Technology or related fields
- 5+ years of experience in software engineering in a distributed systems environment
- Programming skills in Golang (preferred), Ruby on Rails or Python
- Computer Science fundamentals in algorithms and data structures
- Familiarity with running large-scale web services; understanding of systems internals and networking are necessary
- Experience with GraphQL query language
- Core services: Golang, Redis, MySQL, DynamoDB, and Elasticsearch on AWS.
- Code repository: GitLab, using CI tools like DataDog and Kibana.
- Experience with AWS or GCP and complex codebases.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Gotadi là hệ thống đặt chỗ đầu tiên ở Việt Nam cung cấp toàn diện các dịch vụ du lịch từ đặt vé máy bay, phòng khách sạn, combo siêu tiết kiệm, tour du lịch trọn gói, cho đến các free&easy tour trên một trang điện tử duy nhất.
Gotadi là một OTA có hệ thống tìm kiếm, thanh toán và đặt chỗ vượt trội, hoàn toàn tự động, kết nối với 900 hãng hàng không toàn cầu, hơn 2.000 khách sạn trong nước, 400.000 khách sạn quốc tế, cùng với vô số tour du lịch đa dạng. Gotadi cũng là OTA duy nhất ở Việt Nam kết nối chính thức với cả 4 hãng hàng không của Việt Nam: Vietnamairlines, Jetstar, Vietjet, Bamboo.
Với tham vọng thống lĩnh thị trường, trở thành hệ thống đầu tiên do người Việt Nam phát triển và vươn ra Thế Giới. Gotadi cam kết không ngừng cải thiện, mang đến chất lượng dịch vụ và phục vụ theo tiêu chuẩn 5 sao quốc tế cho người dùng, đặc biệt là người dùng Việt Nam.