Wink Hotels

Wink Hotel Hai Phong | Housekeeping Guide | Nhân viên buồng phòng

Housekeeping Guide also needs to provide cross functional support to other BOH teams and reports directly to Housekeeping Manager.

- 12 Annual leave days per year

- Active, balance and professional working environment

- Fun and playful internal activities

- Meal allowance

- Uniform

- Full social insurance on basic salary

Under the general guidance and supervision of the Hotel General manager, hotel SOPs, policies and procedures, Housekeeping Guide is responsible for demonstrating service delivery is at its best and standards of the Housekeeping department operations are met with personalized care and attention in accordance to the company’s established Wink Hotels standards.

Housekeeping Guide also needs to provide cross functional support to other BOH teams and reports directly to Housekeeping Manager.

• High school graduate, professional housekeeping training certificate a plus

• Basic written and verbal communication skills (verbal, written and comprehension) in both Vietnamese and English

• Be knowledgeable of bed making, cleaning materials and operating equipment

• Ability to easily connect and provide a warm (first) contact for our guests, continuously making it personal at every interaction

• Ability to provide on the job training

• Ability to think critically, offer solutions, anticipate problems and provide action plan formulation; provide high level of attention to detail

• Ability to work across all hotel sectors and departments at a basic level to best understanding role in BOH management and departmental collaboration

• Be familiar with Microsoft Office applications, Hotel operations systems and POS