Mô tả công việc
Reporting to Director of Sales & Marketing
- Maintain and promote a team work environment with effective and clear communication amongst co-worker.
- Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.
- Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.
- Ensure hotel meets or exceeds budgeted goals.
- Follow and track company cross-sell procedures.
- Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
- Organize travel agent month and travel agent appreciation rates for slow months.
- Assists with the development and implementation of promotions, both internal and external.
- Creating a focus on attracting new business.
- Attending and contributing to the monthly sales strategy meeting
- Updating and owning the sales strategy & sales plan with the General Manager.
- Review and approves any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate) contract.
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
- Recommends monthly room nights target goals for sales team members.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Develop and send informative press releases to targeted lists highlighting all activities and promotions.
- Maintain and expand corporate incentive program via direct mail, personal visits etc.
- Oversee and ensure the updation of rates, promotions on hotel website, OTA's (Online travel agents), GDS etc. without any rate parity.
- Responsible for the training of sales managers and staff.
- Follow and promote hotel standards with guests, co-workers.
- Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.
- Monitors all day to day activities of direct reports.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Quyền lợi được hưởng
- 45 giờ làm việc trong tuần, 02 ngày nghỉ ca hàng tuần.
- 100% phí phục vụ.
- 02 bữa ăn ca trong 01 ngày làm việc.
- Được hưởng những quyền lợi dành riêng cho nhân viên của Banyan Group như: Gói ưu đãi nghỉ dưỡng hàng năm tại các khách sạn của tập đoàn trên toàn thế giới; Ưu đãi sử dụng dịch vụ ăn uống; Đi công tác nước ngoài;…
- Được thường xuyên tham gia các khóa đào tạo của tập đoàn.
- Cơ hội thăng tiến và luân chuyển giữa các bộ phận trong khách sạn hoặc trong các khách sạn do Banyan Group vận hành.
- Tham gia BHXH, BHYT, BHTN Việt Nam ngay sau khi hoàn thành thử việc.
- Gói Bảo hiểm sức khỏe bổ sung cho nhân viên trong thời gian làm việc tại khách sạn.
- Phụ cấp tiền nhà theo chính sách của khách sạn.
- Thưởng hàng năm theo chính sách của khách sạn.
- Hỗ trợ phương tiện di chuyển khi đi làm hàng ngày.
- Trang bị đồng phục theo quy định của khách sạn.
- 100% salary in probation time.
- 45 working hours per week, 02 days-off per week.
- 100% service charge.
- 02 duty meals per working day.
- Be entitled benefits for associates of Banyan Group as: BTHR Complimentary Accommodation each year at BG’s hotels all over the world; Discount on F&B service; Overseas Business Trip; etc.
- Attend frequently training courses of the group.
- Promotion and transfer/taskforce opportunities in the hotel or between sister hotels operated by Banyan Group.
- Attend Vietnamese Social Insurance, Medical Insurance, Unemployment Insurance as soon as completing probation.
- Additional Associate Health Insurance during the time working at the hotel.
- Housing allowance as the hotel’s policy.
- Annual Bonus as per the hotel’s policy.
- Daily Shuttle bus is provided to work.
- Uniform is provided as the hotel’s policy.
Yêu cầu công việc
- Exceptional experience in Corporate & Wholesale
- 4+ years of relevant experience or similar management role
- Fluent communication in Vietnamses & English (both oral and written)
- Computer literacy
- Exceptional leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data and trends to drive strategic decisions.
- Understanding of eCommerce and marketing strategies is preferred.
- Quick adaptability to market shifts, enabling prompt decision-making.
- Degree in Business Administration, Marketing, Hospitality Management, or a related field (preferred).
- Results-oriented with a track record of achieving and exceeding sales targets in a high-end market/Mice.
Yêu cầu hồ sơ
Please contact the phone number 0824 081 949 for more details.
Mian Group là tổng công ty của các công ty như công ty Sơn Hà Nội, công ty may Mian Apparel, chuỗi nghỉ dưỡng Amiana, các khối BĐS, và thương hiệu thời trang cao cấp AMM,...
Chuỗi cửa hàng thời trang AMM cung cấp các sản phẩm thời trang cao cấp hằng ngày có tính ứng dụng cao, với các cửa hàng tại vị trí trung tâm của Hà Nội và Sài Gòn, cùng các trung tâm thương mại lớn như Vincom và AEON Mall. AMM được thành lập bởi Main Retailing, trực thuộc Mian Group, một tập đoàn đã có 23 năm phát triển trong ngành may mặc quốc tế.