Sheraton Hotel & Towers ★ 4.0

1. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates

2. Become totally familiar with the S & M Standards Operating Procedures and follow them accordingly.

3. Establish and maintain an accurate filing system

4. Undertake additional duties as requested by the Catering & Convention Services Manager and Hotel Management

5. Assist with co-ordination of day to day operations of the Catering & Convention Services Department and MICE business within the S & M Department.

6. Assist in the preparation of all catering and MICE proposal and contracts as directed by the Catering & Convention Services Manager / Executive.

7. Maintain accuracy and efficiency within Delphi system at all times. Maintain and update the catering market database for marketing communications and quoting opportunities.

8. Conduct site inspections for assigned catered events, travel agent’s visit and assist with Wedding sales, when required.

9. Complete Banquet Event Orders, running sheets for catered functions as assigned by Catering & Convention Services Manager / Executive

10. Fulfill the role of File Manager for events assigned by the Catering & Convention Services Manager/Executive

- 02 months of probation with full salary and social insurance;

- Eligible to receive 100% service charge from the second month of working

- Attractive remuneration package and 13th month salary;

- Local and International training course;

- Uniform and duty meal provided by hotel;

- Annual vacation, annual health check and other benefits according to hotel's policies;

- Associate special discount for hotel rooms and F&B services at International Marriott properties.

- College/university graduated.

- Must be able to fluently speak, read, write and understand language(s) used in the workplace.

- Must be able to read and write to facilitate the communication process.

- Requires excellent communication skills, both verbal and written. Ability to work unsupervised, work well under pressure.

- Ability to utilized the web/internet and database systems effectively.

-Understanding the sales process.

- Must possess basic computer skills.

- Extensive knowledge of the city where hotel is located and its attractions.

- Extensive knowledge of the hotel, its services and facilities.

- Good knowledge about F & B.

- Excellent time management skills.

- Contact Human Resources at (0258) 388 0000 (ext 4401 for more information)