Sheraton Hotel & Towers ★ 4.0

• Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
• Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
• Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
• Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
• Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
• Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.
• Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
• Collaborate with management to formally recognize hourly employees' performance contributions.
• Comply with quality assurance expectations and standards.
• Monitor the performance of others to ensure adherence to quality expectations and standards.
• Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order.
• Notify management of maintenance repairs issues.
• Complete work orders for maintenance repairs and submit to Engineering, or contact Engineering directly for urgent repairs.
• Follow property key policies, including checking out and returning keys to appropriate departments.
• Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
• Coordinate tasks and work with other departments to ensure that the department runs efficiently.

• Get competitive salary & service charge
• Have 12 annual leave days for a working year
• Work 5 days per week - 2 days off per week
• Free parking for motorbike; meal in shift at cafeteria
• To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
• Join an annual picnic
• Receive training and training for career development

• Be interested in hospitality industry
• Hard-working | Active | Enthusiastic
• Want to develop career path in Marriott International
• At least one-year experience of supervisory or two-years of related work experience in 5-star hotel is a plus

Fanpage: Human Resources - Sheraton Can Tho

Hoteljob: https://www.hoteljob.vn/gian-tuyen/32467-sheraton-can-tho

Linkedin: https://www.linkedin.com/company/sheraton-can-tho-careers/

Hotline: 02923 761 888