Việc làm Grand Mercure Danang Hotel
Cập nhật 04/11/2024 08:59
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Grand Mercure Danang Hotel
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Client Liaison Executives_Good English
Grand Mercure Danang Hotel
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
15/12/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hồ Chí Minh
Mô tả công việc
* GENERAL INFORMATION:
Client Liaison Executives will be responsible for providing excellent customer service to all valued patients and will be proud of their professional, courteous, and helpful attitude in all dealings with internal and external customers.
* KEY RESPONSIBILITIES:
- Answering customer phone calls.
- Making customer appointments.
- Translating medical files.
- Gathering information to complete patient files on the system.
- Checking I.D papers, insurance membership, and details.
- Managing patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that patients have all necessary documentation/ reports/ medication, etc. before leaving the clinic.
- Perform other tasks as assigned by the Line Manager
Client Liaison Executives will be responsible for providing excellent customer service to all valued patients and will be proud of their professional, courteous, and helpful attitude in all dealings with internal and external customers.
* KEY RESPONSIBILITIES:
- Answering customer phone calls.
- Making customer appointments.
- Translating medical files.
- Gathering information to complete patient files on the system.
- Checking I.D papers, insurance membership, and details.
- Managing patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that patients have all necessary documentation/ reports/ medication, etc. before leaving the clinic.
- Perform other tasks as assigned by the Line Manager
Yêu cầu công việc
REQUIREMENTS:
* EDUCATION & EXPERIENCE:
- Holder of a diploma or equivalent degree
- Having experience in customer relations/ interaction, preferably at foreign service companies or in the healthcare industry, as well as hospitals/ clinics in an international environment, will be an advantage.
* KEY CAPABILITIES & SKILLS:
- Vietnamese/English/Korean/ Japanese speaking candidates
- Excellent communication and interpersonal skills
- Good problem-solving skills and ability to handle conflicts
- Ability to work well under pressure
- Commitment to excel, striving to exceed standards and achieve best results
- Fluency in English is a must
- Caring and empathy
- Positive attitude, able to be multi-tasked
- Well-groomed, pleasant outlook is a plus.
- Willing to work in shifts
All English CVs are welcome to apply, we will contact you very soon if your CV is qualified.
* EDUCATION & EXPERIENCE:
- Holder of a diploma or equivalent degree
- Having experience in customer relations/ interaction, preferably at foreign service companies or in the healthcare industry, as well as hospitals/ clinics in an international environment, will be an advantage.
* KEY CAPABILITIES & SKILLS:
- Vietnamese/English/Korean/ Japanese speaking candidates
- Excellent communication and interpersonal skills
- Good problem-solving skills and ability to handle conflicts
- Ability to work well under pressure
- Commitment to excel, striving to exceed standards and achieve best results
- Fluency in English is a must
- Caring and empathy
- Positive attitude, able to be multi-tasked
- Well-groomed, pleasant outlook is a plus.
- Willing to work in shifts
All English CVs are welcome to apply, we will contact you very soon if your CV is qualified.
Quyền lợi được hưởng
Thưởng
Medical benefits, Annual check-up
13th Salary
Chăm sóc sức khoẻ
Free outpatient consultation with doctors
Nghỉ phép có lương
14 days of annual leaves + 04 day of sick leave
Christmas day (24&25/12)
Medical benefits, Annual check-up
13th Salary
Chăm sóc sức khoẻ
Free outpatient consultation with doctors
Nghỉ phép có lương
14 days of annual leaves + 04 day of sick leave
Christmas day (24&25/12)
Khu vực
Grand Mercure Danang Hotel
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Đảo Xanh, Quận Hải Châu, Thành phố Đà Nẵng, Việt Nam
Chúng tôi là Grand Mercure Danang, một thành viên tự hào của AccorHotels, cung cấp một địa chỉ quốc tế cao cấp của sự khác biệt. Khách sạn này, nằm trên khung cảnh độc quyền của Đảo Xanh, ngay tại trung tâm thành phố Đà Nẵng, cung cấp 272 phòng được thiết kế đẹp mắt với ảnh sáng ban ngày tự nhiên và tầm nhìn toàn cảnh vịnh Đà Nẵng. Hãy cùng Grand Mercure Danang phát triển sự nghiệp của bạn nhé!
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