Grand Mercure Danang Hotel

• To ensure smooth operation of the Front Office.

• Serve as Front Office Manager in his/her absence.

• Assist the Manager in the execution of the management of staff

• Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition

• Works with Superior, Human Resources on manpower planning and management needs

• Works with the Superior and Director of Finance to prepare and manage the Department’s budget.

• Be responsible for keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the management from time to time.

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

- Minimum 3 years of Supervisor position in the guest services, front desk.

- Diploma in Hotel Management/ Tourism Services or equivalent is an advantage;

- Strong leadership and communication skills in English

- Energetic, confident, and the ability to manage multiple tasks at once;

- Able to work on weekends and public holidays

- Good knowledge of Opera is an advantage.