JW Marriott ★ 4.1

1. Be knowledgeable of procedures for security and emergency incidents and fire alarms and fire extinguishers.

2. Maintains the vehicle in a clean and presentable and safe condition at all times ensuring clean literature, cold towels, iced water and wireless connections are available at all times.

3. Ensures the vehicle trip log book is kept exactly up to date.

4. Maintain personal presentation to hotel and Marriott standards.

5. Inform Front Office Manager / Assistant FOM or Duty Managers any unusual situation and cases

6. Ability to work on different shift as a teamwork (morning/afternoon/overnight) on day to day operation

7. Attend languages, personality improvement and standard of performance training

8. Keep a tab on the vehicle and report to the respective hotel authority in case of maintenance or repair need.

9. Keep a record of all the incidents while driving for example any accidents or tickets. He is also. responsible to report to his superior regarding all such incidents.

10. Meets all the comfort requirements of the hotel guests and customer as per brand standard.

11. Ensure a safe and easy travel for the customers/guests to their destinations or to the hotel.

12. Assists the guests in any travel or destination regarding issues by applying his/her knowledge of the local area.

13. File the record of the timings for which the vehicle was used and the purpose to his/her superior.

14. Complies with all the traffic/road rules and regulation of the state while also following the policies of the hotel authorities.

15. Maintain all Hotel vehicles in an excellent condition at all times. i.e Washed Inside and outside plus has performed the regular service.

16. Works closely with Front Office Manager and Financial department for the various costs as fuel and maintenance for each vehicle.

17. Greet all arrival and departure guests while assisting in traffic control at the main entrance.

Subsequently, to handle with in and out luggage with the rapid and accurate professional services under the standard of performance

18. Deliver newspapers, mails, messages, parcels and faxes properly and professionally handling with telephone line and paging system.

19. Be acquainted with all hotel facilities, including the guest room facilities and know all events in the hotel.

20. Ensure and responsible for the cleanliness and tidiness of working area, luggage room, luggage trolleys, luggage passage way and to report to bell captain if any repair needed as well as the uniform appearance must always neat and clean

21. Take responsibility for all registered luggage that is the mandatory from the hotel guideline on luggage control and security

22. Coordinate with GSA and GRO in order to provide professional service i.e. check with front cashier if guests have already settled their account

• Competitive salary & Service charge

• 14 annual leave days per year

• 05 working days per week - 2 days off per week

• To be entitled to the prescribed insurance

• Training and career development by MARRIOTT INTERNATIONAL.

• Employee discount rates for Room and F&B at Marriott Hotel.

Job Knowledge/Skill:

Ability to communicate with guests and all colleagues within the hotel as well as respects to all the department heads and ensure to learn points of interest which surrounded hotel location in order to give the accurate information to the guests

Must have not less than one year experience

Ability to work alone with special assignments which ordered from guests and from the supervisor in a professional manner

Friendly and Outgoing Personality.

Education:

High school certificate, vocational school or diploma certificate

C class Driver License

Experience: Minimum 1 years' experience in 4 or 5-star international chain hotels (1 years in same position is preferred).

Additional Skill required:

Must have strong physical body in order manage guests luggage with variety sizes

Ability to communicate in English language

Helpful personality for working in an efficient, smooth and proper teamwork

Hold a Valid driving license and have strong skills to be able to handle a large and premium branded vehicle in a professional manner

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