Grand Plaza

-Oversee daily operations of all departments: Golf Operations, F&B, Housekeeping, Maintenance, Front Office, and Security.

-Ensure service quality, guest satisfaction, and operational standards meet 4–5-star golf resort expectations.

-Supervise departmental managers and ensure smooth communication across teams.

2. Business Performance & Cost Management

-Monitor revenue, cost control, budgeting, and financial targets for each department.

-Support the GM in building business plans, pricing strategies, and promotions for golf services and events.

-Work with Accounting, Purchasing, and Finance teams to optimize spending and supplier management.

-Analyze daily, weekly, and monthly reports to improve efficiency and profitability.

3. Guest Experience & Service

-Maintain high service standards throughout the golf course, clubhouse, and hospitality areas.

-Handle VIP guests, member requests, and service recovery when needed.

-Conduct regular inspections of facilities to ensure readiness and cleanliness.

-Ensure consistent delivery of premium golfer experiences.

4. Event Coordination & Tournament Support

-Oversee planning and execution of golf tournaments, corporate outings, and private events.

-Work with relevant teams to ensure smooth event logistics, F&B support, and guest services.

-Propose ideas for improving event quality and creating signature experiences for Phoenix Golf.

5. Coordination with General Manager

-Prepare operational reports and analysis for the GM.

-Represent the GM in internal meetings or guest-facing duties when delegated.

-Assist with strategic planning, long-term development goals, and brand positioning of Phoenix Golf.

-Competitive management-level salary based on experience and capabilities.

-Staff meals, uniform, accommodation/transport support (if applicable).

-Social insurance and benefits per company and Vietnam labor law.

-Opportunity to grow within the resort and golf operation group.

-Professional working environment in a premier golf destination.

-Bachelor’s degree in Hospitality, Business Management, or related fields.

-Minimum 5–7 years of managerial experience in golf clubs, resorts, or 4–5-star hotels.

-Strong leadership and team management skills.

-Solid understanding of golf operations, customer service, and F&B standards.

-Strong financial literacy, reporting skills, and operational planning ability.

-Excellent communication skills; English proficiency preferred.

-Ability to work under pressure and handle complex operational needs.

Mọi chi tiết liên hệ Phòng nhân sự với sdt 0343284480 (zalo) và gửi CV về địa chỉ email dưới phần bình luận