Mô tả công việc
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
Other Responsibilities
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel
Quyền lợi được hưởng
- Attractive salary and 100% service charge during probation period
- Social insurance, health insurance and other benefits
- Uniforms, laundry, free shift meals
- Opportunities to grow within our property and across the world
Yêu cầu công việc
• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint
Competencies
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
Yêu cầu hồ sơ
Khu du lịch Rừng Thông Núi Voi - L.TC DALAT LAND do Công ty CP Du lịch L.T.C đầu tư xây dựng từ năm 2022. Địa chỉ KDL Rừng Thông Núi Voi - L.TC DALAT LAND nằm ngay dưới chân núi voi thuộc địa phận thôn K’Long xã Hiệp An, huyện Đức Trọng. Khu du lịch chỉ cách trung tâm thành phố Đà Lạt tầm 15km về phía nam nên du khách di chuyển đến đây rất nhanh chóng.
Khu du lịch Rừng Thông Núi Voi - L.TC DALAT LAND không chỉ thu hút bởi những công trình độc đáo mà còn sở hữu khí hậu cao nguyên tuyệt vời cùng khu rừng nguyên sinh và núi Voi hùng vĩ. Với số tiền đầu tư lên đến hàng trăm tỉ, đây trở thành một địa điểm thú vị, lãng mạn.