Marico South East Asia Corporation ★ 2.0

Mô tả Công việc

To support the Sales and RTM teams in:

- Opening new customers according to the plan after route optimization and reduction of one route per distributor (NPP).
- Monitoring, reminding, and supervising the execution of optimized routes in the market.
- Collecting, consolidating, and reporting results on a daily, weekly, and monthly basis to the project manager.
The main objective is to ensure that after route optimization, the sales visit efficiency, outlet coverage, and sales performance remain stable or improve compared to before

1. Support for New Outlet Opening
A. Work closely with Sales Representatives (SR), Sales Supervisors (SS), and Distributors (NPPs) to:
- Build a list of target outlets on new or adjusted routes.
- Follow up on SR activities such as approaching, introducing, selling, and closing new customers.
- Record complete customer information (store name, address, phone number, outlet type, visit frequency, first SKUs purchased, etc.).
B. Ensure new outlet targets are achieved according to weekly/monthly plans assigned by RTM/Manager.
C. Support and remind SRs to implement trade promotions or incentive programs for new customers (if any).

2. Route Optimization Monitoring & Follow-up
A. Daily:
- Track optimized routes after one route reduction at each distributor.
- Check through DMS/Excel or distributor reports to confirm if SRs are visiting routes correctly and meeting required MCP frequency.
- Communicate via phone or Zalo with SRs/SSs when missing visits, skipped outlets, or partial coverage are detected.
B. Weekly:
- Select key routes to visit the market with SRs/SSs (if assigned) to:
- Verify visit performance in reality.
- Record display, inventory, and order situation.
- Collect quick customer feedback on visit frequency and service quality.
C. Remind SRs/SSs to complete project requirements including outlet opening, visits, image reports, and outlet data updates

3. Reporting & Data Consolidation
A. Daily:
- Update tracking files: visit count, new outlet openings, and route execution status (visited/not visited/partially visited).
- Note problematic routes (low visit rate, low opening rate, feedback from customers/SRs).
B. Weekly:
- Consolidate weekly reports following RTM/Sales Cap templates:
- New outlet performance (by distributor/route/SR).
- Route execution rate (coverage, hit rate, % MCP visited).
- Key issues and suggested solutions.
C. Monthly:
Support preparation of monthly summary reports for management:
Compare results before and after route optimization.
Highlight top-performing and underperforming distributors/routes.

Yêu Cầu Công Việc

No experience required; Basic problem-solving mindset. Good communication skills.

Basic to intermediate Excel skills for daily/weekly/monthly data consolidation and reporting.

Proactive, detail-oriented, and responsible when tracking progress and following up with the Sales team.

Strong willingness to learn and understand Sales processes, RTM operations, and market execution

Willing to travel to the market when required (not frequent).

Candidates with prior support roles in Sales Operations is a plus (not mandatory).