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APAC (Senior) Associate - Client Service Team
Nha Khoa Thẩm Mỹ Quốc Tế Delia
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
28/10/2024
Hạn nộp hồ sơ:
24/05/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
2 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
About Dialectica
Dialectica is an information services company that shapes better decision-making worldwide. We partner with the world's leading investment and consulting companies, enabling them to collect real-time information and market insights from industry experts across markets, industries, and regions.
Guided by our mission to achieve unparalleled customer recognition, we are building the most trusted and innovative knowledge-sharing platform in the world. Every day we work on our aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent based in Athens, London, New York, Montreal and Vancouver. We plan to have a strong presence across the world with more than 1,200 team members in the coming five years.
Dialectica has been recognized as one of Europe's fastest-growing companies for 2022 and 2021 by the Financial Times as well as the 9th Best Workplace in the region. It is also named a Best Workplace and a top employer in Greece in 2022, 2021 and 2020 by the Great Place to Work Institute.
About The Role
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.
You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients' questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.
Your key responsibilities will include:
The Client Service Team is the revenue epicenter of our business. A career in the Client Service Team at Dialectica is more than just a job; it's an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming an Associate Manager in 1.5 years and a Vice President in 5 years.
What We Look For
At Dialectica, we don't believe in a "one size fits all" approach to hiring. We welcome candidates with different experiences and backgrounds. Here are some qualities that many of our successful applicants possess:
Dialectica is an information services company that shapes better decision-making worldwide. We partner with the world's leading investment and consulting companies, enabling them to collect real-time information and market insights from industry experts across markets, industries, and regions.
Guided by our mission to achieve unparalleled customer recognition, we are building the most trusted and innovative knowledge-sharing platform in the world. Every day we work on our aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent based in Athens, London, New York, Montreal and Vancouver. We plan to have a strong presence across the world with more than 1,200 team members in the coming five years.
Dialectica has been recognized as one of Europe's fastest-growing companies for 2022 and 2021 by the Financial Times as well as the 9th Best Workplace in the region. It is also named a Best Workplace and a top employer in Greece in 2022, 2021 and 2020 by the Great Place to Work Institute.
About The Role
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.
You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients' questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.
Your key responsibilities will include:
- Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
- Utilizing phone, LinkedIn, and email outreach to connect with experts
- Critically screening experts for their suitability and relevance to address a client's needs with an emphasis on quality
The Client Service Team is the revenue epicenter of our business. A career in the Client Service Team at Dialectica is more than just a job; it's an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming an Associate Manager in 1.5 years and a Vice President in 5 years.
What We Look For
At Dialectica, we don't believe in a "one size fits all" approach to hiring. We welcome candidates with different experiences and backgrounds. Here are some qualities that many of our successful applicants possess:
- Academic achievement gained in any undergraduate field
- Participation in extracurricular activities with proven records of leadership
- Strong interest and passion for the business world evident through your studies, internship, or extra-curricular activities
- A development mentality to view setbacks and short term challenges as learning opportunities for growth
- A client service mentality, which means you are committed to go beyond your clients' needs to deliver true value
- More than 2 years of work experience
- Bachelor's degree or higher
- Fluency in English is a must
- Fluency in another language such as Japanese, Korean, and/or Mandarin is a huge plus!
- The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management
- Learning and Development programs
- Be part of a creative, entrepreneurial and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement
- Competitive compensation schemes including a monthly performance bonus
- Private medical insurance and competitive savings plan
- Sponsored health and wellbeing and team bonding activities
- The opportunity to work and live in Athens, Montreal or Vancouver through our exchange program
- Work in a collaborative, and diverse hub in the heart of Ho Chi Minh City
Khu vực
Nha Khoa Thẩm Mỹ Quốc Tế Delia
Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
265 P. Tôn Đức Thắng, Hàng Bột, Đống Đa, Hà Nội
Tự hào là chuỗi nha khoa chuẩn Đức uy tín hàng đầu tại Việt Nam, Nha khoa Delia đã đem lại nụ cười tự tin cho hơn 50.000 khách hàng trong và ngoài nước. Nha khoa Delia là địa chỉ uy tín được nhiều sao Việt tin tưởng và rất nhiều khách hàng lựa chọn. Cùng theo dõi một số ảnh biến đổi nụ cười của các khách hàng đã trải nghiệm dịch vụ tại Delia
Nha khoa Delia cam kết tuân thủ nghiêm ngặt các quy định về tính an toàn của cơ quan y tế từ việc thăm khám đến điều trị khi khách hàng sử dụng dịch vụ. Mọi vấn đề răng miệng của khách hàng sẽ được tiến hành giải quyết hiệu quả, nhanh chóng và an toàn, tạo nên niềm tin và sự hài lòng về chất lượng, dịch vụ của khách hàng.
Chính sách bảo hiểm
- Được hưởng bảo hiểm sức khỏe.
- Được hưởng bảo hiểm xã hội.
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Party
- Teambuilding
- Hoạt động thể thao
Lịch sử thành lập
- Được thành lập vào năm 2016
Mission
- Được thành lập vào năm 2016, nha khoa Delia mang theo sứ mệnh “kiến tạo nụ cười Việt”, giúp hàng nghìn khách hàng tự tin hơn với nụ cười của mình. Tính đến thời điểm hiện tại, Delia đã có mặt tại hai trung tâm thành phố lớn nhất cả nước và dự kiến sẽ tiếp tục phát triển, mở rộng thêm nhiều cơ sở hơn nữa.
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