Việc làm Premier Village Phu Quoc Resort managed by Accor
Cập nhật 31/10/2024 22:48
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Premier Village Phu Quoc Resort managed by Accor
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Assistant Relationship Manager II (40001503)
Premier Village Phu Quoc Resort managed by Accor
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
27/08/2024
Hạn nộp hồ sơ:
05/10/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
5 - 6 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Key Accountabilities (1)
Degree: University degree. Specialization in Foreign Trade / Economy / Finance / Banking is preferred
Experience: Minimum 5 years in the field of sales / sales support for corporate customers.
English : At the request of the Bank from time to time
- Customer Insight
- Collaborate with RMs to Research/collect information, judgments, sources of potential customers (leads), competitive banking products... to help RMs understand the characteristics and needs of customer segments/sub-segments key segment is assigned.
- Collaborate with RMs to Research/collect customer information before approaching to understand the characteristics of production and business activities, organizational structure; market characteristics, needs, financial products that customers/customers group are using at other banks/credit institutions...
- Collect, analyze, evaluate information about existing customers, operations/methods/business plans, financial statements, ... to understand customers, needs, able to quantify the value brought to customers so that RMs can build, advise on business plans for customers
- Product and Pricing
- Understand and Continuously update product knowledge, features, benefits, selling points and related policies to work with RMs to propose solutions for customers: standard service products, SP packages, business programs. (CTKD) includes deposit, credit, service, trade finance, foreign exchange, derivative products, and other products for MM và USME customers in accordance with TCB's regulations from time to time.
- Actively participate in building products, solutions and pricing policies for customers with Head Office departments.
- Sale and Service
- Guide customers to provide documents, print and prepare relevant documents before, during and after meeting with customers
- Assist in booking appointments and arranging meetings with customers
- Support contact with related product consulting departments to help RMs complete and deploy the solution to customers
- Collecting documents of customer
- Make a proposal for products/solutions and pricing policies for customers
- Together with RMs to propose financial solutions for customers.
- Make a plan to monitor credit limit for renewal and coordinate with related departments to determine priority level for each customer.
- Implement quality commitments (TATs / SLAs) of positions in the process to increase customer experience and satisfaction at TCB.
- Collect customer feedback in the portfolio and urge, track the processing process, and reflect to RMs to promptly solve problems.
- Evaluate and propose improvement solutions to increase customer experience and satisfaction at TCB
- Risk Management
- Collecting records, documents; checking, monitoring and updating relevant information about the Customer, the customer's business situation... in order to serve the management, post-monitoring and customer care
- Prepare credit appraisal report, agree with RMs to give suggestions for credit extension with the the simple credit profile
- Conduct post-credit supervision according to regulations.
- Actively conduct actual appraisal of customers, monitor business activities, analyze reports, detect early warning signs of risks to help RMs be proactive in effectively managing customers
- Identify early warning signs, manage debt collection process, debt reminder for customers, handle bad debts arising and follow the instructions / risk handling directions.
- Understand, implement, interpret, apply and adhere to the regulations on operational risk management
- Proactively identify, evaluate operational risks and make recommend the solutions to your line manager/head office
- Operation
- Conduct operating tasks according to regulations, absolutely comply with regulations, processes, instructions ... related.
- Understand and properly execute operating procedures (including forms) of products for SME customers.
- Proficient use of tools and programs in operation (T24, ECM, BPM, BCDE ...)
- Process the get new và manage of assets, limits, activate credit conditions, periodically review credit conditions appendix ... according to regulations
- Manage documents (legal documents, loan documents, property assets ...) and customer information on the system according to regulations from time to time
- Proactively evaluate/recommend operational process improvement to direct management/HO
- Organization and personnel
- Develop yourself to fulfill your role and adapt to work-related change
- Closely cooperating with related positions, towards the common goal of the unit and the bank.
- Effective management
- Support RMs to manage credit quality of assigned customer portfolio according to the instructions and regulations of TCB.
- Strictly manage the performance results of the targets compared with the assigned target.
- Other jobs
- According to the direction/request of the bank or as assigned by the direct leadership from time to time
Degree: University degree. Specialization in Foreign Trade / Economy / Finance / Banking is preferred
Experience: Minimum 5 years in the field of sales / sales support for corporate customers.
English : At the request of the Bank from time to time
Khu vực
Premier Village Phu Quoc Resort managed by Accor
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Mũi Ông Đội - Phường An Thới - Đảo Phú Quốc - Tỉnh Kiên Giang
PREMIER VILLAGE PHU QUOC RESORT - ĐƯỢC QUẢN LÝ BỞI ACCORHOTELS Tọa lạc tại Mũi Ông Đội – phía Tây Nam đảo Ngọc Phú Quốc, Premier Village Phu Quoc Resort có vị trí độc tôn ở châu Á: nước biển trong vắt, cát trắng mịn, đá khổng lồ, sườn đồi tuyệt đẹp và rừng nguyên sinh đẹp như mơ. Khu nghỉ dưỡng được thiết kế bởi các nhà thiết kế hàng đầu thế giới. Nơi đây có nhiều tiện ích hàng đầu: chuỗi nhà hàng với sức chứa lên đến 1.000 người, spa cao cấp, câu lạc bộ giải trí hiện đại, khu nhà hàng dành cho những bữa tiệc sang trọng... Đặc biệt, khu nghỉ dưỡng có hồ bơi không lối vào với chiều dài hơn 300m và diện tích 8.000m2 và bán đảo nối liền bờ biển phía đông với bờ biển phía tây.
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