PWC Viet Nam ★ 4.1

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Associate

Job Description & Summary
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in benefits at PwC will focus on managing and administering employee benefits programmes. You will enable employees to receive the benefits they are entitled to and that the company remains compliant with relevant laws and regulations.


Key Responsibilities of Senior Associate – HR Shared Service

• Handle staff's inquiries via service portal (SNOW) and HC hotline.
• Handle staff benefit administration including self-insured, group life, medical insurance schemes as well as expatriate, partner & director's benefit administration. Develop benefit instructions, guidelines, processes, etc… and conduct annual review.
• Assist HRBP team for data requests, performance evaluation, promotion/salary review exercises, new programs/initiatives, etc.
• Prepare, check and maintain annual salary letter, spot bonus letter, POA, labour contract, annex, transfer letter and other labour documents, etc.
• Prepare reports or proposals to DOLISA for manager’s review.
• Participate in project implementation and initiatives.
• Perform other activities as ad-hoc tasks.
  
  

• University degree
• At least 1-year working experience in Compensation and Benefits or customer service roles, experience in working in MNC companies is an advantage.
• Good knowledge of HR, related laws and regulations.
• Good at numerical reasoning, logical thinking and MS Office (Excel, Word, PowerPoint, etc)
• Strong communication skills and customer-oriented
• Mature, careful and result-oriented
• Proactive with ability to be innovative and drive things forward
• Fluency in English (both oral and written)
  

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Benchmarking Studies, Benefit Communication, Benefit Plan Analysis, Benefits Administration, Benefits Auditing, Benefits Program Design, Benefits Realization Management, Communication, Confidential Information Handling, Contract Dispute Resolution, Contract Negotiation, Document Management, Emotional Regulation, Empathy, Employee Benefits, Employee Relations Program Development, Financial Budgeting, Handling Sensitive Information, Human Resources Information System (HRIS), Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 7 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
0%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date
April 18, 2025