Trusting Social ★ 3.7

About Trusting Social

Trusting Social is the leading Digital Identity, eKYC, and Payment Authentication service provider for the Banking & Financial sector in Vietnam, Indonesia, Philippines, and India, serving over 30 financial institutions including banks, fintechs, and e-wallets. Our TrustVision solutions empower clients to seamlessly onboard customers, detect fraud, and secure transactions using advanced AI and facial recognition technologies.

How You Will Make An Impact

As a Senior Risk Product Analyst, you will bridge risk management expertise and product development, ensuring Trusting Social’s Digital Identity/eKYC/Payment Authentication solutions meet the highest standards of fraud prevention, compliance, and operational security. You will drive analysis, provide risk insights, and support feature development that protects both customers and institutions from evolving threats.

This role is ideal for someone who has a strong risk background in banking/fintech, understands the dynamics of risk/compliance teams inside financial institutions, and can translate these insights into actionable product requirements.

What You Will Do

• Analyze fraud trends, attack vectors, and system risks within Digital Identity, eKYC, and Payment Authentication domains, subsequently providing structured requirements for product enhancements.
• Collaborate with Product Managers, Data Scientists, and Engineers to integrate fraud and risk insights into product roadmaps and model training datasets.
• Partner with client risk teams to acquire intelligence regarding fraud schemes, regulatory requirements, and operational workflows, thereby ensuring solutions are optimally tailored for financial institutions.
• Demonstrate a deep commitment to understanding customer needs to deliver relevant products, continuously studying product intricacies to refine offerings and ensure customer satisfaction.
• Proactively engage throughout the end-to-end product lifecycle, encompassing research, development, testing, deployment, and continuous improvement.
• Continuously monitor product performance and AI model accuracy, identifying discrepancies and proposing strategic mitigation measures.
• Lead comprehensive risk assessments for new features prior to launch to ensure adherence to compliance, security, and resilience standards.
• Work in close conjunction with Customer Success and Presales teams to facilitate solution design, deployment, and client education.
• Provide expert guidance to clients by advising on prevailing fraud patterns, use cases, and effective risk mitigation strategies.
• Cultivate robust relationships with risk leaders within the banking and fintech ecosystems to gather early indicators of regulatory shifts and evolving fraud patterns.
• Drive product roadmap development and feature prioritization based on risk assessment, market needs, and strategic objectives.
  
  

What You Need To Have

Minimum

• 5+ years overall work experience in operational risk, fraud management within banking/fintech.
• Proven ability to analyze large datasets, identify risk patterns, and derive actionable insights.
• Experience in managing or monitoring system risks in banking or fintech platforms.
• Strong understanding of the internal dynamics of financial institutions (risk, compliance, operations).
• Excellent communication and stakeholder management skills for B2B client interaction.
• Fluent English, with a strong communication skill.
  
  

Preferred

• Background in customer onboarding, KYC, AML, or payment transaction risk management.
• Familiarity with risk-related data analysis tools.
• Experience supporting B2B financial technology products.
• Fluent in English.
  
  

What We Offer

Join our team and enjoy:

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets
  
  

Additional Info

Learn more about us here:

https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s