Pullman Hotels

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

 Develop department standards and procedures to promote salesmanship, beverage creativity and profit

 Communicates to his/her superior any difficulties, guest comments and other relevant information

 Delivers daily briefings and attends other Food and Beverage meetings as scheduled

 Delivers prepared training sessions in line with a departmental monthly calendar

 Make sure the team are follow LQA standards and keep action plan done on time

 Ensure sufficient coverage in line with business needs, insure that days off, AL, CL are planned out and cleared within set timeframe as per hotel policy.

 Ensure that guest issues that occur in F&B are handled promptly, ensuring the guest is converted to happy while still in the hotel. Issues with proposed or actual corrective action and follow up should be raised to DOFB, shared amongst F&B leaders and recorded in F&B logbook and Front Office Duty Log and to be treated as a learning experience.

• 02 months of probation receive full salary
• 05 working days, 02 days off per week
• Periodic health check
• Accident insurance 24/7
• Uniforms and meals in shifts
• Social & health insurance and unemployment follow Vietnam law
• Opportunity to grow within Accor group.
• Discounted rates apply when using services at the hotel in the Accor group worldwide

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Problem solving, reasoning, motivating, organizational and training abilities
• English skills.
• Leadership Skills