Highlands Coffee ★ 3.9

Mô tả Công việc

The Design Project Management Senior Specialist is responsible for leading and coordinating the rollout of our branded environments across multiple sites—domestically and internationally. At the intersection of design, operations, and construction, this role will ensure our brand is delivered consistently, efficiently, and on time.
This position will work closely with internal designers & roll-out team, external consultants, franchise partners, and contractors to drive each project from concept through construction, protecting design intent while ensuring practical execution at every stage.

Project Management

· Manage end-to-end project delivery of new store openings, renovations, and refreshes.

· Manage project timelines, budgets, and resources, ensuring all stakeholders are aligned and milestones are met.

· Manage approval checkpoints and documentation submissions (including landlord, council, or internal sign-offs).

· Collaborate with the BIM Sr. Specialist to develop, maintain, and enforce brand guidelines and design standards across all sites, ensuring consistent rollout procedures

· Support value-engineering and cost reviews while maintaining design integrity.

· Assist with contractor onboarding, quality control reviews, and site inspections.

· Proactively identify and address potential design deviations or inconsistencies across projects.

Stakeholders Collaboration & Management

· Act as the design team’s operational lead, translating creative concepts into executable plans to ensure successful project execution & aligning the design vision with the realities of construction.

· Coordinate with internal teams (design, roll-out, marketing, operations, product) and external vendors (consultants, contractors, suppliers), facilitating regular project meetings with stakeholders to ensure clear communication and alignment.

· Track and resolve on-site issues in collaboration with contractors and the BIM Senior Specialist.

· Maintain project dashboards, trackers, and reports to inform leadership and drive accountability.

· Serve as the primary point of contact for design-related inquiries from internal and external stakeholders.

Yêu Cầu Công Việc

Education/ Training Qualifications

·     Bachelor’s degree in Project Management, Architecture, Interior Design, or Construction Management.

Experience

·     05+ years’ experience in a project management role within the hospitality, retail, or design industry.

·     Proven experience managing multiple concurrent projects across different locations.

·     Experience in franchise-based rollout or multi-site brand expansion is preferred.

·     Familiarity with procurement, fit out, and operational handovers is a plus.

Knowledge of:

·     Strong understanding of design and construction processes, especially in fast-paced rollout environments.

·     Skilled in using project management tools such as Smartsheet, Asana, Monday.com, or MS Project.

·     Familiarity with Revit, AutoCAD, and reading technical drawings.

·     Knowledge of local planning and permitting processes is preferred.

·     Understanding of sustainability and compliance practices in hospitality design is a plus.

Skills (Ability to):

·     Strong communication, interpersonal, and negotiation skills.

·     Highly organized with the ability to work autonomously and solve problems under pressure

·     Strong Vietnamese & English language skills.

Working hours: as per business needs. Typically, 8:30am-6pm Mon-Friday.

Other special requirements (if any):

·      Ability to work under pressure at times, with an enthusiastic attitude!