GREEN SPEED Việt Nam ★ 3.3

Mô tả Công việc

Administration tasks:

o Issue drug representative cards, collect and revoke the DI card when employees terminate.

o Coordinate with vendor for: Work Permit, Temporary Residence Card, Visa

o Document Collection & Digital Storage

o Support for onsite benefit activities: Mid Autum, Health Checkup

Employee Life Cycle:

o Manage Entry, contract event, Leave of Absence, leave encashment, carry forward leave, career moves, Exit, International hiring and moves, reporting

o Work with external vendors on Workday leave & CRM leave validations

o Liaise with HR, Managers, Digital, Facilities, Security whenever needed

o Support in submission of regular statistical reports on HR information by collecting, analyzing, and summarizing data

o Conduct Workday training sessions for employees and people manager

o Support monthly reconciliation between Payroll and Workday systems to ensure Workday data is correct

o Support where required on submission of employee data

Employee Queries:

o Manage and promote articles available as Self Service – Level 0

o Ensure a customer experience when responding to employee queries

o Apply the Service Level Agreement and monitor KPIs

o Ensure that all tickets for the team are being closed as per the SLA’s defined

External Workforce (EWF):

o After recruitment is finalized, update the system with EWF data

o Manage on and offboarding

o Manage queries related to External Workforce

o Manage EWF reporting

o Liaise with HR and Procurement whenever needed

Contract Management:

o Draft, prepare, and issue employment contracts to selected candidates based on approved templates and job offers

o Ensure accuracy of compensation, benefits, and employment terms in each contract

o Coordinate with HR and Rewards team to customize offer letters when required

Pre-Onboarding Preparation and Checks:

o New joiner document collection

o Communicate with new hires to collect all necessary documentation (e.g., identification card, academic certificates, bank account, etc.).

o Store/ save necessary documentation online and file physical employee files

Background checks

o Initiate and manage background checks for all new employees in accordance with company procedures and policies

o Liaise with third-party background check service providers to ensure timely and accurate reporting

o Review background check reports and flag any discrepancies or concerns to P&C for further investigation

o Support to perform other relevant pre-onboarding checks and activities where required, e.g. pre-employment medical check, visa check, raising PO and manage background check service invoices

Transversal:

o You will closely work with PPLS Payroll Specialists applying our global Core Model

o Actively contributes to a great Employee Experience: assist candidates and employees with all the available self-services, assist managers and HR partners in their day-to-day administrative tasks

o Contribute and drive Continuous Improvement process by providing feedback on known issues, propose ideas, take initiatives, share best practices

Yêu Cầu Công Việc

• Experience in Human Resources or customer service or care experience within a shared service environment
• Experience with multicultural organization
• Experience with transformation projects (technical and/or functional)
• Experience with case management application(s)

Technical skills:

·       General knowledge of Human Resources policies and procedures

·       Previous experience with Workday or similar Global HR systems

Education:

·       BA/ BSc or Equivalent in HR or related discipline

Languages:

·       Excellent written and verbal communication skills in Vietnamese and English