ROX Living

With ~200 employees, OpenCommerce Group is a leading technology organization that offers e-commerce products with offices in China, and Hanoi. We are fortunate to have a team that can target vast and vibrant markets, with the benefit of ten years in the eCommerce industry and over one million online sales sector customers around the world. most nations in the world, such as the United States and China. The aim of the OpenCommerce Group is to create a product ecosystem to facilitate and improve e-commerce in general, as well as cross-border commerce in particular, and to serve as a launching pad for entrepreneurs. Starts expands and performs in the online world. We're expanding rapidly, and we're searching for top talent to help us create a global Commerce Community. Join OpenCommerce Group to expand the scope of your work.

Position Overview: With over $700 million in total revenue generated, 365,500+ e-commerce merchants worldwide, and more than 90,000 stores established, ShopBase empowers thousands of e-commerce entrepreneurs to skyrocket their businesses. 

After a decade of development, it's time to take the next step, and this role will be instrumental in making it happen from a product development perspective. As the Head of Product, you will work closely with the CEO and PL Leads, becoming a critical partner in shaping the future of the company’s product landscape while driving growth and innovation.

As with other high-level managers in the company, you will also be expected to proactively propose strategies that drive business growth, increase revenue, and enhance profitability.

Key Responsibilities:

Business Focus & Problem-Solving:

• Demonstrate strong business acumen by aligning product decisions with market trends and company goals.
• Quickly identify and solve problems with innovative, practical solutions.
• Adapt rapidly to shifting priorities and changes in the business environment, maintaining focus on product excellence.

Rebuild Technical Systems:

• Collaborate with PL Leads in order to define scopes, roadmap, product inniative, working procedure with other stakeholders
• Lead the discovery and assessment of issues within the current business units.
• Collect insights from cross-functional teams to identify technical challenges.
• Design and implement a roadmap to rebuild and optimize the technical infrastructure.
• Review technical solutions from Tech Leads
• Plan Techdocs and formalize technical workflows to ensure effective delivery of product features.
• Ensure scalability, reliability, and efficiency in the new system architecture.

Product Roadmap Development:

• Develop a strategic roadmap based on business needs and technological advancements.
• Establish processes, evaluating features’ effectiveness
• Collaborate with stakeholders to align the roadmap with the company's vision and objectives.
• Prioritize key product initiatives and set clear goals and timelines for product releases.

Team Leadership:

• Manage a team of PMs, Techleads, SRE/ Devops Lead (short-term), and SM Lead, all Product team in the long run.
• Oversee the long-term management and growth of the entire Tech-product team.
• Provide mentorship and development opportunities for team members, ensuring a high-performing, innovative, and collaborative environment.
• Facilitate cross-team communication and foster strong collaboration with other departments.

Collaboration with Stakeholders:

• Act as the primary liaison between product development, engineering, and other business units.
• Work closely with senior leadership to ensure alignment on business goals and product strategies.
• Drive transparency and accountability by regularly reporting progress on technical initiatives.
• Innovation & Continuous Improvement:
• Stay updated on industry trends and emerging technologies to ensure the company remains competitive.
• Foster a culture of continuous improvement, encouraging the team to explore new technologies and processes to enhance product quality and performance.
• Assess risks and vulnerabilities of feature switches/flags, and enforce best practices

Qualifications:

• Proven Hands-on experience in a Head of Product/ Technology, Senior Product Manager, Startup Founding team or similar leadership role, particularly in technical product development, ecommerce (dropship, POD..) or complex infrastructure products (must have)
• Strong understanding of technical infrastructure, system architecture, and product lifecycle management.
• Experience managing and leading cross-functional technical teams.
• Ability to build and execute a product roadmap that aligns with business objectives.
• Excellent leadership, communication, and problem-solving skills.
• Startup spirit with the ability to adapt in fast-paced environments is highly preferred.

This role offers a unique opportunity to shape the future of the company’s technical and product development landscape while working in a collaborative, fast-paced environment.

BENEFITS

You'll find this place irresistible

Enjoy top-tier compensation, including:

• Monthly NET take-home pay that leaves you smiling
• 13th-month salary
• Performance bonuses that could boost your income up to 02 months' salary
• 24 remote working days per year
• 12 days of annual paid leave
• Flexible working time, from Monday to Friday; weekends are yours
• Company trips and team bonding activities
• Elevate your creativity and productivity in our modern workspace
• Especially:
• Shine like a rock star in our fast-growing global B2B SaaS squad
• Blaze a trail to success with our super-fast career track
• Collaborate with the brightest and coolest minds from across the globe
• Be yourself, knowing you're valued and groomed to be your absolute best.