Mô tả công việc
JOD DESCRIPTION
POSITION: RESTAURANT MANAGER
REPORT TO: GENERAL MANAGER/ OWNER
ADMINISTRATION
- Manage Restaurant day to day operation to ensure Brand standard are always delivered by appropriate service manner, including Front and Back of House.
- Liaise with cooperated vendors, including Spirit Brand Sponsors, Food Supplier and Cleaning Outsourcing for Restaurant Operational Demands.
- Either propose or adjust Memorandum, House Rules to satisfy the operations needed.
- Monitor and oversee Guest data base keep track; Reservation; In room dining Orders are managed well, systematically.
- Propose and manage activities to ensure Guest Retentions are always hectic.
- Ensure Restanrant operation’s compliance with Licencing, Health and Safety regulations also Staff are complied with licencing, Health and Safety Regulation to the position and working related areas.
FINACIAL RESULT
- Ensure all expenses are aligned with the Budget allocation.
- Bi-weekly Report Flash Food and Monthly P&L Report to General Manager/Owner with reasonable explanations also propose the Action Plans.
- Assist in Business Forecast/ Budget Allocation.
- Oversee the Sequences of Cash handling, Bank Card Settlement and On-Account( city Ledger) are correct and aligned with Accounting Procedures.
- Supervise the Vouchers, Discount Matrix and Entertainment are followed strictly by Company procedures.
- Supervise Beverage Daily Inventory, including Bars and Retails and monthly assist in Stock Inventory, Fixed Assets Inventory.
- Monitor Tips Record and breakdown accordingly.
OPERATION
- Propose or adjust SOS, SOP if necessary.
- On-floor in the peak time periods; assist Staff by leading an example to ensure service provided as standards.
- Dealing with the complains/ praises of Customers in proficiency service manner to ensure further business will not have been lost.
- Converse with Customers with hospitable approaches.
- Systemize the operational functions accordingly to ensure workplace are always safe and working tools are in good conditions.
- Oversee the Restaurant outlook is always presentable, hygiene, service-ready, including landscape surrounding.
HUMAN RESOURCES
- Manage weekly Roster for Staff, monthly Attendance Record and ensure Leave Record are kept track accordingly as Company Procedures.
- Train, coach for Staff on F&B Knowledges and hospitable soft skill approaches to ensure Customers received an appropriate services manner.
- Ability to discipline the mis-conduct behaviors and implements the praises accordingly as Company policies.
- Recruit as Budget and conduct Annual Staff Performance Appraisal accordingly.
- Propose the Personnel Adjustment/ Personnel Promotion and proceed Termination of Term of Services as Company Procedures.
- Maximize the Associates productivities through the use of multi-skilling, multi-tasking and flexiblilities scheduling to meet the financial goals as well as the expectations of all Customers.
- Promote Team atmosphere and maintain effective working relationship.
MARKETING AND PUBLIC COMMUNICATIONS
- Assist in evaluating local, national, international market trends, vendors and other competitors to make sure Restaurant operation remains competitive.
- Review the Beverage List on a periodic basis to keep the offering interesting and diverse.
- Liaise with Culinary Team on new Menu engineering and propose the on-site Monthly Promotion Food.
- Liaise with cooperated Spirit Sponsor Brand for Promotion Fair/Activies to make sure Restaurant always goes live in the market.
- Liaise with Marketing Dept/ Person in charge on Marketing Plans/ POSM as well as internal training/coaching to ensure all Staff are up to date about Restaurant products/functions/promotions.
Quyền lợi được hưởng
• Working time 8 hours/day, 1 day off/week
• Uniform and Duty meals provided by the Company
• Insurance, Annual Leave followed based on Labor Law
• Associated discount for F&B consumption
• Working in dynamic environment with a fusion of Restaurant, Bar, Café in an international standards
Opportunity to learn and grow in worldwide Spirit Brand and cooperate with well-known Brand of Wine Sponsor.
Yêu cầu công việc
• Demonstrated knowledge and experience working with a Food Management System and inventory software.
• Computer skills with experience using Microsoft Office Suite (Word, Excel Outlook, etc.).
• Excellent interpersonal, communication and customer service skills.
• Strong problem-solving skills with a solution-focused approach.
• Strong organizational and time management skills with the ability to prioritize tasks to ensure deadlines are met in an environment of conflicting deadlines and interruptions.
• Self-directed with the ability to take initiative, work independently as well as within a team environment.
• Good judgement and decision-making abilities.
"CAN DO" spirit and multi-tasking ability
Yêu cầu hồ sơ
Bắt đầu hoạt động kinh doanh dịch vụ ẩm thực từ 2005, hiện tại chúng tôi đã có gần 17.000 đối tác làm việc tại khoảng 400 nhà hàng thuộc 22 mô hình tiên phong về dịch vụ ăn uống tại Việt Nam.
- Kichi Kichi: Lẩu băng chuyền
- Ashima : Lẩu nấm thiên nhiên
- Vuvuzela: CLB bia tươi
- Sumo BBQ: Lẩu nướng Nhật Bản
- Isushi: Buffet Nhật Bản
- Gogi House: Nhà hàng Hàn Quốc
- Daruma : Quán ăn nhanh Nhật Bản
- City Beer Station: Trạm bia thành phố
- Hutong: Thiên đường lẩu Hong Kong
- Cowboy Jack's : Nhà hàng Mỹ
- Kintaro Udon: Quán mỳ Nhật Bản
- K - Pub: Vườn nướng Hàn Quốc
- Phố ngon 37 : Món ăn đường phố
- Ba con cừu: Lẩu cừu Mông Cổ
- I Cook : Món ngon tại nhà
...
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