Việc làm Trải Nghiệm Toàn Cầu

Cập nhật 18/12/2024 19:46
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Công Ty Cổ Phần Trải Nghiệm Toàn Cầu
Concierge
Trải Nghiệm Toàn Cầu
29 việc làm 3 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 17/12/2024
Hạn nộp hồ sơ: 15/01/2025
Hình thức: Làm theo ca
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Cam Lâm - Khánh Hòa

Mô tả công việc

TASKS CLARIFYING

• Equipment Rentals:

+ Respond positively and politely to guest requests for equipment rentals.

+ Determine if the guest is required to pay a fee or deposit as per hotel policy.

+ Record the equipment details (name, room number, rental date) in the equipment log and issue a rental receipt signed by the guest.

+ Place the rental receipt in the guest's file at the front desk for reference when the guest returns the equipment upon checkout.

• IT and Technical Support:

+ Provide proactive support to guests with IT issues or equipment malfunctions (e.g., Wi-Fi connectivity).

+ Provide Wi-Fi passwords upon request.

+ Maintain a supply of adapters and power cords for guest use.

+ Have a list of local IT specialists on hand for when expert assistance is required.

• Tourism Support:

+ Maintain a collection of tourism brochures at the front desk.

+ Provide recommendations on local attractions and destinations.

+ Offer information on tours and assist with bookings.

+ Assist guests with luggage and remind them to bring essential items (passport, sunscreen, etc.).

• Transportation Arrangements:

+ Carry out inspection, maintenance and servicing of cars and buggies.

+ Establish a network of reputable taxi drivers who are friendly to tourists.

+ Confirm the destination with the taxi driver and agree on a fare in advance if not metered.

+ Contact reliable car rental companies if guests request a rental car.

+ Suggest reputable motorcycle or scooter rental companies.

+ Ensure access to flight booking platforms and have contact information for airlines.

+ Track flights, receive bookings and book cars.

• Mail and Parcel Handling:

+ Verify if the guest is currently staying or will be staying at the hotel.

+ Store mail and parcels in a secure location to prevent loss.

+ Notify the guest of incoming mail or parcels.

+ Verify the guest's identity before handing over mail or parcels.

+ Discard all notifications once the guest has received their mail.

+ Forward mail to the guest if they have already checked out and note this in the log.

• Alarm Clock Services:

+ Record the guest's requested wake-up time in the designated area.

+ Confirm the guest's name, time, and room number to verify details.

+ Set the alarm for the guest in the system.

+ Call the guest at the requested time if using a manual alarm system or forward the request to the switchboard.

• Responsible for checking monthly fuel reports.

• Daily check luggage management and lobby areas to ensure standards, maintenance reports to handle to meet standards.

• Open purchase order, urge order to arrive in time to serve operation.

• Report on external car rental debt and make monthly records.

• Receive information from the Department of Transportation and disseminate department regulations.

• Sign to monitor incidents or speeding of the fleet to have sanctions to handle according to hotel regulations.

• Link maintenance and repair services to make reasonable maintenance and repair decisions.

• Support Receptionist when needed.

• Stays current with developments in the Resort, services and area attractions and Promote the Radisson Rewards Program and provide recognition and benefits to all present members

• Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

• Attends any training programs as directed or requested.

• Perform other tasks as assigned by superiors.

Quyền lợi được hưởng

• Professional career path & working environment with Radisson International Group

• Highly competitive environment, many promotion opportunities

• Enjoy 100% salary and 50% service fee during probation period

• Attractive service fees

• Fuel support

• Accommodation support for remote employees

Yêu cầu công việc

• Graduating from high school and higher.

• Priority is given to candidates with 01 or more years of experience in the same position.

• Foreign languages: fluent English communication.

• Computer: office information technology.

• Other skills: communication, problem solving, handling customer complaints.

• Characteristics: good health, honesty, enthusiasm, support, creativity in work, responsibility.

• Knowledge: Have good knowledge of basic resort, hotel and restaurant products and services.

Yêu cầu hồ sơ

Send CV / Or submit application at security gate
Khu vực
Báo cáo

Công Ty Cổ Phần Trải Nghiệm Toàn Cầu
Trải Nghiệm Toàn Cầu Xem trang công ty
Quy mô:
1.000 - 5.000 nhân viên
Địa điểm:
2Bis Nguyễn Thị Minh Khai, Phường Đa Kao, Quận 1, Tp. Hồ Chí Minh

CÔNG TY CỔ PHẦN TRẢI NGHIỆM TOÀN CẦU (GLOBAL X) là công ty cung cấp cho khách hàng những sản phẩm và dịch vụ chất lượng cao, mang đến những trải nghiệm về văn hóa, nghệ thuật ẩm thực đặc sắc của Việt Nam và thế giới.

Sứ mệnh: Mang đến những trải nghiệm về văn hóa, nghệ thuật ẩm thực đặc sắc từ các quốc gia trên thế giới. Nầng tầm ngành Du lịch - Vui chơi - Giải trí tại Việt Nam.

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