Lotte Mart Việt Nam 2.3 ★

Property Manager will be overall responsible for the day to day operations of the project to plan, guide and support the project toward a success by efficient management, well services provided.

JOB DESCRIPTION

Management system setting up

• Set up the pre-opening budget operations budget;
• Build up the organization chart and job descriptions for the Property Manager and all operational staffs;
• Establish resident’s handbook and fit out guidance book;
• Set up standard templates and prepare for reports including operational report, profit loss statement, periodical operation plan, etc.;
• Set up standard working procedures for staffs and sub contractors;
• Select and monitor sub contractors such as M&E maintenance, security service, pest control, gardening landscaping, janitorial service, etc.;
• Assist developer in handover process of the project and provide related documents;

Operation management

• Implement all operational systems and procedures in accordance with the Company’s Operational Procedures;
• Maintain the development to the highest standards;
• Maintain the development to the highest standards;
• Ensure smooth operation of all plant and equipment;
• Ensure that all operations and maintenance must be undertaken correctly and legally;
• Take responsible in establishing rules/regulations regarding health safety;
• Ensure that all operations and maintenance must be undertaken in accordance with the policies and agreement of
• developer and their contractors;
• Confirm maintenance schedule, which must be included in the monthly report;
• Coordinate with Chief Engineer to ensure effective supervision of technicians and contractors;

Human Resources Management

• Ensure all new employees will officially be welcomed and attend company’s orientation;
• Build up personal development plan with employees annually;
• Recruit, train as well as give each staff chances to develop themselves;
• Conduct a minimum of 2 performance appraisals per year for all staffs;
• Ensure all employees always maintain work ethics and obey to company’s code of conduct;
• Ensure Savills Group Policies for employee are adhered to;

Accounting and Financial Services

• Strictly control all expenses related to property and effectively utilize budget to avoid overspending;
• Supervise the payment process of management fee as well as other fees (from residents to developer) and the process of issuing invoices;
• Record all documents related to payment process and all accounts related to management process of current projects;

System report

• Financial report details of payments, bad debt repossess and consultancy for developer;
• Monthly Operations report operations management of the property, recommendations for redecoration, improvements, etc ..(if any);

• At least 5 years experience in related field;
• Proficient English (both spoken and written);
• Proactive, competent, flexible and willing to learn;
• Business related knowledge and a good sense of current issues;