- Have excellent knowledge in terms of product and functional knowledge
- Give counselling to customers in person, on phone and by email
- Do telesales
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues; get support from superiors if necessary
- Conduct visa training and program orientation
- Follow up student study pathway with schools
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Be interpreter for department seminars & support school partners at fairs
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Attend training workshops, exhibitions, fairs and relevant events
- Be leaders for summer course program
- Make sure the working area neat and tidy
- Support DM on assigned tasks
Các phòng ban đang tuyển dụng tại Trung tâm Anh ngữ ILA
Tư vấn
Dịch vụ khách hàng
Giáo dục
Hành chính
Tài chính - Kế toán
Quản lý sản phẩm & dự án
Buôn bán/ Kinh doanh
Nhân sự
Lao động có tay nghề và sản xuất
Công nghệ thông tin
Kỹ thuật
Marketing/ Truyền thông