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Messer Hải Phòng
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Customer Services Executive
Messer Hải Phòng
51 việc làm
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Thông tin cơ bản
Mức lương:
8 - 10 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
19/06/2024
Hạn nộp hồ sơ:
19/07/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
1 - 2 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Địa điểm làm việc: Hồ Chí Minh
Mô tả Công việc
Vietmap Application JSC. is established in the year 2006 by an elite group of experts in GIS (Geographic Information System) and information technology.
Today, VIETMAP is known as a leading company in Vietnam about digital map making as well as GIS services and products providing.
We are looking for Customer Services Executive in order to support Customers in the most efficiency way as well as promote users' experience.
Responsibilites:
Contact potential or existing customers to inform them about a product (Hardware/software) or services using scripts
Feedback questions/querries about products or the company to close the sales
Direct prospects to the Auto sales team when needed
Enter and update customer information in the database (CRM/DMS)
Take and process orders (All channels) in an accurate manner
Actively & skillfully handle grievances to preserve the company's reputation
Follow up & keep records of calls and sales and note neccessary information
Shift working time is required
Contact potential or existing customers to inform them about a product (Hardware/software) or services using scripts
Feedback questions/querries about products or the company to close the sales
Direct prospects to the Auto sales team when needed
Enter and update customer information in the database (CRM/DMS)
Take and process orders (All channels) in an accurate manner
Actively & skillfully handle grievances to preserve the company's reputation
Follow up & keep records of calls and sales and note neccessary information
Shift working time is requiredYêu Cầu Công Việc
1-2 years experience as telesales representative or other sales/customer service role
Good knowledge of relevant CRM system and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plusLaptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Vietmap Application JSC. is established in the year 2006 by an elite group of experts in GIS (Geographic Information System) and information technology.
Today, VIETMAP is known as a leading company in Vietnam about digital map making as well as GIS services and products providing.
We are looking for Customer Services Executive in order to support Customers in the most efficiency way as well as promote users' experience.
Responsibilites:
Contact potential or existing customers to inform them about a product (Hardware/software) or services using scripts
Feedback questions/querries about products or the company to close the sales
Direct prospects to the Auto sales team when needed
Enter and update customer information in the database (CRM/DMS)
Take and process orders (All channels) in an accurate manner
Actively & skillfully handle grievances to preserve the company's reputation
Follow up & keep records of calls and sales and note neccessary information
Shift working time is required
Contact potential or existing customers to inform them about a product (Hardware/software) or services using scripts
Feedback questions/querries about products or the company to close the sales
Direct prospects to the Auto sales team when needed
Enter and update customer information in the database (CRM/DMS)
Take and process orders (All channels) in an accurate manner
Actively & skillfully handle grievances to preserve the company's reputation
Follow up & keep records of calls and sales and note neccessary information
Shift working time is requiredYêu Cầu Công Việc
1-2 years experience as telesales representative or other sales/customer service role
Good knowledge of relevant CRM system and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plusLaptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
Tầng 4, Tòa nhà 25T2, Đường Nguyễn Thị Thập, Phường Trung Hoà, Quận Cầu Giấy, Hà Nội
Công ty TNHH Khí công nghiệp Meser Hải Phòng là công ty 100% vốn đầu tư nước ngoài của Tập đoàn MESSER Đức - Tập đoàn hàng đầu thế giới với hơn 100 năm kinh nghiệm chuyên sản xuất và phân phối các sản phẩm khí công nghiệp, có trụ sở chính tại Hải Phòng, Văn phòng đại diện tại Hà Nội và Đà Nẵng, 04 nhà máy tách khí tại Hải Dương, Thái Nguyên, Dung Quất - Quảng Ngãi, Hà Nam.
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