Công ty TNHH Lotte Việt Nam

Job ID: 241380

Location: Ho Chi Minh City, Vietnam

Area of interest: Risk and Compliance

Job type: Permanent - Full Time

Work style: Hybrid Working

Opening date: 21-Aug-2024

Closing date: 21-Sep-2024

Job Advert Details

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Functions (GFs) play a vital role in supporting the bank’s Global Businesses and offer a broad range of career opportunities in areas from legal, risk and finance to human resources, sustainability, marketing and communications. Their operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group’s reputation.

We are currently seeking a high calibre professional to join our team as an Vice President, External Investigative Reporting

Principal Accountabilities:

Impact on the Business

• Play a key function (anti-money laundering investigation) of the FCTM to support in identifying and containing financial crime risks; deter, detect and protect the Bank from financial crime risks.
• Manage EIR operation which focus on performance, quality, SLA / PLA, minimize cost of errors\poor processing and ensure productivity and sufficient resourcing.
• Participate in meeting / or ad-hoc focus groups and liaise with relevant stakeholders in country, regional to drive best practices and the implementation of policy\initiatives\expertise of Transaction Monitoring Investigation and related matters.
• Interact with regulators and industry bodies on the respective matters.
• Ensure relevant risk, issue escalation which could have a probable business impact is provided to stake holder \LoBs’ management level in a timely and proactive manner.
  
  

Customers / Stakeholders

• GBs (Global Business) / GFs (Global Function) / HTS and their sub-functions (BRCM, CSEM, etc.)
• Regional and local functions of the EIR, AML (RAMLO, CAMLO, etc.) and FCC (GSC, FIU, FCI, GIIG, ABC, Sanctions, SFR etc.) and the wider Financial Crime Risk function.
• Competent authorities as per requested from the local regulators and nominated / assigned by the Bank.
• Effectively cascade any process elated communication to all stake holders to share best practice and learning points from o the site and across all FCTM teams.
• Maintain enhanced quality through structured coaching and feedback sessions on an on-going basis and improve performance.
• Establish effective relationships across ASP sites to drive a “Joined Up” approach and ensure consistency in Group / Regional EIR strategy deployment.
• Publish MI which helps understand the training needs thus enhance the overall process performance and continuous improvements.
  
  

Leadership & Teamwork

• Interact and maintain an effective relationship with regional and local counterparts - FCC, LOBs, GFs, HTS - on matters related to EIR.
• Lead, motivate and develop an effective team through communication, cultivate an environment that supports diversity and reflects the HSBC brand and improves employee engagement.
• Share best practice with group and Vietnam business as appropriate.
• Responsible for the performance management of the team, using relevant performance management tools, ensuring timely action is taken to improve underperformance, to maximize effectiveness of the team.
• Coach EIR members on regular basis with productive use of Personal Development Plans and follow up.
• Work closely with team leaders\QA to continuously improve the investigation procedures as necessary.
• Ensure the team is resourced to headcount plan, sufficient to meet the demands and opportunities of the business.
• Provide necessary relevant training and guidelines to respective learners in line with businesses assessments of training needs.
• Ensure adequate development and training is provided to EIR members to improve skills and competencies to meet with Global Standards.
• Monitor work progress and facilitate process efficiencies and recommend process changes through analysis of MI reports.
  
  

Operational Effectiveness & Control

• Oversee day to day EIR investigation process and recommend for improvements through meaningful MI analysis.
• Manage and ensure EIR member to conduct effective and timely investigation into local assigned cases in accordance with agreed standard reporting requirements and service levels.
• Manage and ensure high quality case investigation and recording, and appropriate escalation, as per defined procedures - via the appropriate channel, to the FIU, FCI, GIIG, ABC, Global Sanctions, Lines of Business AML Officers and, where necessary to Customer Selection Secretariat (CSEM).
• Manage to ensure the conclusion of each investigation, a comprehensive recommendation is to be made whether a Suspicious Activity Report (SAR) should be filed or not.
• Responsible for identifying possible violations of law or regulation (e.g., structuring, suspicious wire activity through a non-cooperative country, foreign corruption).
• Responsible for coordination, liaison and tracking of the Investigations Exchange Programme for the Country EIR team.
  
  

Qualifications

Qualifications:

• Diploma / Bachelor degree
• 3-5 years of experience in Banking / Finance,
• Knowledge of HSBC core banking systems is preferable
• Teamwork spirit and able to train other people
• Ability to work independently with minimal supervision
• Exhibit strong investigative and analytical skills
• Strong communications and coaching skills, particularly competent with English written and spoken skills.
• Ability to interpret and disseminate complex data and perform analysis as required by the business.
• Ability to understand and implement Group risk management policies
• Ability to effectively organize work schedules and manage multiple tasks by utilizing time management skills;
• Experience in local law enforcement agency policy & procedures.
  
  

FCTM (or equivalent environment) knowledge and experience:

• Relevant work experience (e.g. Customer Due Diligence, Investigation, Quality Assurance) which allows role holder to have the ability to recognize suspicious financial activities
• Experience in undertaking investigations/ analysis to customer activity with the ability to draw inferences from the information
• Experience in compilation of reports and /or SARs reporting experience
• Good communicator with strong inter-personal skills, sharing information in a clear concise manner.
  
  

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited