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Summary
Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our hotel in Saigon District 1, including the historic Dong Khoi Street and Le Thanh Ton Street.
Among 18 awards in the past 6 years, these marvelous achievementsare inspiring, acting as beacons of resilience and hospitality for both guests and our local communities:
2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards
2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific
2023 Best 500 Hotels in the World, Travel and Leisure
2023 Forbes Travel Guide – Star Awards Winners
Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.
We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.
We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.
In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.
Currently, we are seeking an experienced Sales Manager to join Park Hyatt Saigon to join and continue with us in our significant journey.
Job Description
Administration
- Ensures an efficient and accurate filing system to maintain records of all Sales Agreements, Contracts and Quotations for the Hotel.
- Reviews and responds to RFPs, while thoroughly qualifying each client’s wants and needs
- Drafts and distributes proposals, contracts and submit sales reports in a timely manner.
- Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation.
- Entertains and conducts hotel inspections to clients whenever required.
- Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.
- Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
- Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems.
- Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan.
- Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge.
- Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications.
- Ensures systematic and efficient calls on allocated Accounts within specified location and reports findings and opportunities to the Director of Sales.
- Pre-qualifies and targets prospects, utilizing database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
- Professionally conducts routine telemarketing activities, makes Sales trips to the current and potential parties to identify new business opportunities
- Follows up sales leads to identify prospect.
- Meets and greets VIP guests upon arrival/ departure.
- Establishes strong contacts to source for information in regard to planned and upcoming functions / events.
- Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.
- Develop Sales associate’ skills and abilities through the appropriate training, coaching, and/or mentoring in coordination with Learning Manager and Departmental Trainers and assist to conduct annual Performance Development
- Supports the implementation of changes as a result of the Associate Experience Survey.
- Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organizations, including tour operators and local travel agents.
- Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety
- Attends training sessions and meetings as and when required
- Carries out any other reasonable duties and responsibilities as assigned.
Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:
DE&I, care-driven culture, and collaborative, team-driven environments
Professional learning and development opportunities
Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
Complimentary 2 duty meals per working shift and team menu designed by our Chef once per week
Be provided uniform and laundry service
Discount 50% for F&B service at our restaurants
Complimentary accommodation at selected Hyatt properties worldwide
Free parking at our associate parking area
Qualifications
Ideally with a university degree in Hospitality/Tourism management or Business/ Economic management
Minimum 2 Years Work Experience As The Same Position.
Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.
Work experience in a luxury hotel or in an international hotel chain
Great problem solving, organizational, analytical, and coordinating abilities
Excellent communication skills and great interpersonal skills.
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Công ty TNHH Lotte Việt Nam là một tập đoàn đa quốc gia có trụ sở chính được đặt tại Hàn Quốc và Nhật Bản. Lotte do doanh nhân người Hàn Quốc Shin Kyuk-ho thành lập lần đầu tiên vào tháng 6 năm 1948 tại Tokyo.
Lotte bao gồm hơn 100 đơn vị kinh doanh với hơn 100.000 nhân công tham gia vào các ngành công nghiệp khác nhau như sản xuất bánh kẹo, đồ uống, khách sạn, thức ăn nhanh, bán lẻ, dịch vụ tài chính, hóa chất, điện tử, công nghệ thông tin, xây dựng, xuất bản và giải trí. Hoạt động chủ yếu của Lotte được gia đình chủ tịch Shin quản lý ở Nhật Bản và Hàn Quốc với các doanh nghiệp khác tại Trung Quốc, Đông Nam Á, Ấn Độ, Hoa Kỳ, Anh, Nga, Pakistan và Ba Lan (Lotte mua lại công ty bánh kẹo lớn nhất của Ba Lan là Wedel từ Kraft Foods vào tháng 6 năm 2010).
Chính sách bảo hiểm
- Bảo hiểm sức khỏe & tai nạn PVI Premium;
- Bảo hiểm xã hội
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Bóng chuyền
- Bóng đá
- Bóng bàn
- Cầu lông
- Teambuilding
Lịch sử thành lập
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2021: Ký kết Thỏa thuận cổ đông với đối tác Vạn Phát Hưng cho dự án Nhơn Đức (2-2) tại TPHCM, Việt Nam
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2021: Hợp tác chiến lược với BCG Land (Bamboo Capital Group) cho các dự án khu dân cư tại Việt Nam
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2020: Kí kết Thoả thuận cổ đông với đối tác Tiến Phước cho dự án nhà ở tại Việt Nam
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2020: Kí kết Thoả thuận cổ đông với đối tác TTC Land cho dự án nhà ở tại Việt Nam
Mission
Lotte định hướng phát triển thành một Tập đoàn hàng đầu khu vực, không ngừng đổi mới, sáng tạo để kiến tạo hệ sinh thái các sản phẩm dịch vụ đẳng cấp, góp phần nâng cao chất lượng cuộc sống của mọi người và nâng tầm vị thế của thương hiệu Việt trên trường quốc tế.
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