ĐÔNG THÀNH

- To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.

- Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.

- Ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.

- Ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.

- Acquire, through training provided, a complete knowledge of all policies

- Ensure that you as a Guest Relations Officer at the hotel have a comprehensive knowledge of town and what is happening within the city at all times, and to ensure that all guest enquiries are met with prompt, informative yet friendly solution.

- Responsible for adhering to the rules and regulations of the hotel as set down in the Staff Handbook.

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

- Fluent communication in English and other language is preferred

- Young and good looking

- Good team work skills

- 1 year customer service experience, preferably in hospitality field

Phone: 0236 379 7777 (HR Dept. Grand Mercure Danang)

Lot A1 Zone of the Villas of - Green Island - Hoa Cuong Bac Hai Chau District, Danang City.