Yusen Logistics ★ 2.9

1. Prepare B/L, Issue and Manage B/L
• Receive shipping instructions from shippers and input information into the job profile.
• Release booking confirmation to customers.
• Create HB/L, Issue draft HB/L and final HB/L.
• Submit FHL/AMS on the airline's system.
• Send shipping advice to overseas agents.
• Send final AWB to customers.
• Coordinate with FAD & BD to push customers/agents to arrange payments promptly.
• Follow instructions from airlines and destinations regarding e-AWB / e-Freight / SA via the system to avoid unexpected fees.
• Arrange fumigation & insurance (if any).
2. Recognize Revenue/Cost of Shipment in System and Collaborate in Billing and Payment
• Recognize revenue/cost of shipments in the system.
• Learn customers' SOPs.
• Check system data, input charge items, and recognize revenue and cost.
• Post sales invoices, shipping advice, etc., and collaborate on billing and payment.
• Coordinate and manage income and expenses.
• Collect payable invoices, make payment requisitions, get approvals, and submit to FAD.
• Coordinate with FAD to issue invoices and follow up with customers for payment.
3. Handle Incidents
• Check incident reports, make adjustments/additions if necessary, and collect all related documents/evidence from concerned parties.
• Take containment actions and suggest corrective actions. Submit incident reports to Assistant Manager.
• Coordinate with vendors and overseas agents in claim handling.
4. Collaborate in Handling Report Packages
• Export searching files, check and update system inputs.
• Prepare reports as per the report package matrix.
• Review subordinates' reports and coordinate the reporting tasks of the assigned team.
5. Collaborate in BPM and Workforce Management & Development
• Complete all assigned training courses.
• Participate in coaching: Provide system demonstrations and support staff in operating systems.
• Supervise and monitor daily tasks of the assigned team.
• Conduct monthly workload reviews and propose adjustments to the Assistant Manager if necessary.
• Record KPI results for the assigned team.
• Conduct performance appraisals for individuals/teams as assigned.Education: University graduate (major in Economics or Foreign Trade is preferable).
Experience: At least 2 years of experience in similar positions.
Knowledge & Skills:
• Solid understanding of logistics operations related to import and export, especially Air Freight Forwarding (AFF) operations.
• Strong customer focus and service mindset.
• High attention to detail; careful, hardworking, and responsible.
• Excellent teamwork and interpersonal skills.
• Good communication skills.
• Strong problem-solving and decision-making abilities.Thưởng
Thưởng 2 lần/năm
Chăm sóc sức khoẻ
1) Quyền lợi về Bảo hiểm tai nạn lao động 8/24
2) Quyền lợi về Bảo hiểm sức khỏe toàn diện sau 5 năm làm việc
Đào tạo
Cơ hội được đào tạo đa dạng từ nội bộ và giảng viên bên ngoài