Grand Mercure Danang Hotel

Ensures forwarding and receiving of all information about the department to maintain set standards and achieve guest satisfaction
Receives, records, and transmits guest requests accurately
Responsible for entering accurate room status into the computer daily and investigating discrepancies
Maintains and updates administrative data
Report guest complaints to the Executive Housekeeper or delegate immediately
Is multi-skilled as a Room Attendant as well as in other areas of HousekeepingAble to speak, read and write English
Proficient in the use of Microsoft Office and Front Office System
High School or equivalent
1 year of housekeeping / administrative experience, or an equivalent combination of education and experience.Employee benefit card offering discounted rates in Accor Hotels worldwide.
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