Grand Mercure Danang Hotel

• Welcomes guests and provides a high standard of service in line with the F&B concept and the standards taught by its superiors 

• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior 

• Helps increase the restaurant's revenue through his/her sales efforts 

• Manage invoicing and cash operations for the services sold 

• Offers attentive service to guests focuses on them and respects them, tries to anticipate any need, and adapts to any constraints, notably in the case of guests in a hurry 

• Heeds any remarks made by guests and ensures follow-up 

• Prepares the point of sale and preparation areas, cleans and tidies the restaurant and preparation areas after closing 

• Before every work shift find out about dish composition and any shortages 

• Punctually participates in the service in other areas of the hotel (lobby, bar, banquet, etc.) according to the activity 

• Respect the instructions and safety guidelines for the equipment used

• In his/her attitude and relation with guests and colleagues (from any department of the hotel), acts in line with the Accor values: innovation, the spirit of conquest, performance, respect, and trust. 

• Participates in the smooth coordination between the restaurant and the kitchen

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities

- Can speak English fluent

- Service-oriented 

- Attention to detail 

- Ability to work under pressure 

- Responsive 

- Creative and innovative