Grand Mercure Danang Hotel

- Overseeing the nightly accounting functions of a hotel

- Directly addressing the needs of VIP and long-stay Guests and informing other Team Members of VIP/long-stay Guest needs to ensure an exceptional Guest experience.

- Night Auditor Supervisor is to assist Night Duty Manager in the daily smooth running of the Front Desk and Lobby operation and to present management in absence. Priority has always been given to guest requests or complaints.

- Responsible and accountable for all operations in relation to the Front Desk and Lobby area of the Hotel while on duty.

- Ensure that all check-in and check-out daily are done professionally and complied with the Hotel Procedure.

- Responsible for ensuring that clear and constant communication lines are kept with all staff, areas, and other Departments.

- Monitor and maintain the safety and security of the property

- Train and supervise night audit staff members

- Follow and enforce all hotel policies and procedures

- Comply with hotel security, fire regulations, and all health and safety legislation

- More information on interview

- At least three-year working experience in the Front office department

- Degree in Hospitality Management or related certificate

- Fluent communication in English and/or another language is preferred

- Proficient in the use of Microsoft Office and OPERA System - Problem-solving and organizational abilities

- 02 months probation, receive full salary & service fee

- 05 working days as prescribed, 02 days off per week

- Uniforms and meals in shifts are provided by the Hotel | Free parking for motorbikes and cars

- Discounted rates apply to group employees when using services at hotels

- Participating in many interesting activities for employees

- National and international training courses

- Periodic health check | Accident insurance 24/7

- Opportunity to develop a career at the most luxurious and luxurious 5-star hotel group in the world