Grand Mercure Danang Hotel

The position is responsible for:

Supports the food and beverage operation by cleaning and maintaining kitchen equipment and the premises whilst maintaining hygienic standards and practices. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Primary Responsibilities

• Prepares kitchen equipment for use

• Assists with checking and receiving goods

• Store goods

• Maintain storage areas

• Clean and store equipment

• Clean premises

• Handle waste and linen

• Maintain a hygienic kitchen

• Clean the kitchen and equipment

• Maintain personal hygiene

• Attend to all briefings

• Participate in training

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the management from time to time.

• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

• Reports daily to the Team Leader - Stewarding on duty and receives assignments.

• Responsible for emptying garbage and ensuring that paper towel dispensers and soap dispensers are filled daily.

• Mops and scrubs floor daily.

• Operates an automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes.

• Cleans cooking utensils and kitchen equipment by hand.

• Prepares tableware for washing; receives or collects tableware to be washed and removes food residue with scraper; sorts china, glassware, and silverware, placing each in separate racks or trays, standing plates and saucers on edge, and inverting cups so that they may be washed more effectively.

• Sets up dishwashing machine and pot washing area.

• Transports trash to disposal area.

• Scrapes food from dirty dishes and washes them by hand or places them in racks or tumbler, chemical dip, buffing wheel, and hand cloth or on conveyor to dishwashing machine.

• Sets up banquet tents.

• Holds inverted glass over revolving brushes to clean inside surfaces.

• Sweeps and mops kitchen floors.

• Washes worktables, sinks, walls, ceiling, air vents, refrigerators, and meat blocks.

• Cleans and washes floor and gutter drains and grease traps.

• Segregates and removes trash and garbage and places it in designated containers.

• Steam cleans or hoses out garbage cans.

• Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth.

• Transfers supplies and equipment between storage and work areas.

• Reports any difficulty or problem to Stewarding Shift leader for solution or follow up actions.

• Maintains par stocks of all equipment and guest supplies.

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the management from time to time.

• Be a friendly face and helping hand to our guests

• Look smart – wear your uniform with pride

• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

• May assist with other duties as assigned by management

Main Complexity/Critical issues in the Job

need absolute concentration when operating machinery as well as the working process

Using sanitary equipment as well as chemicals must comply with the instructions of the management levels as well as the instructions of the manufacturer.

Ability to withstand pressure as well as special situations based on complex operation and various fluctuations

Knowledge and Experience

• Education:

Primary School

• Service years in the field :

• Knowledge and skills:

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Language:

• Preferred (if required)

Competencies

• Good interpersonal skills with ability to communicate with all levels of employees

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Good presentation and influencing skills