SAPO Technology ★ 3.0

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200 - 500 nhân viên

https://tuyendung.sapo.vn

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85 đang tuyển

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61 đang tuyển

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55 đang tuyển

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14 đang tuyển

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5 đang tuyển

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5 đang tuyển

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4 đang tuyển

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4 đang tuyển

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3 đang tuyển

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Việc làm SAPO Technology

Cập nhật 13/02/2025 21:41

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Offcr,CPBB Liabilities Ops,Servicing & Transacting

SAPO Technology 3.0★

90 đánh giá 274 việc làm 7 lượt xem

Hết hạn ứng tuyển

Thông tin cơ bản

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Ngày đăng tuyển: 04/11/2024

Hạn nộp hồ sơ: 04/12/2024

Hình thức: FULL_TIME

Kinh nghiệm: Không yêu cầu

Số lượng: 1

Giới tính: Không yêu cầu

Nghề nghiệp

Nhân viên tư vấn

Ngành

Banking

Responsibilities

Strategy

Responsible for developing the processing and support strategy applicable to each product to ensure that it is in line with the overall WRB strategy and that meets the needs of the individual product

Business

To continuously challenge and improve current process to reduce TAT and increase productivity
To perform any assignments that may be required from time to time.
Identify and drive change to processes to improve productivity and standardization.
Responsible for the collective performance of the in-country Operations functions supporting the relevant product against the agreed performance and risk metrics and the associated thresholds.
Active to participate in lending/ liabilities operations related new projects, new business services launching.

Processes

Management of the day to day operations of WRB Servicing & Transacting to align to the business strategy and priorities, monitoring action plans, service management, people development and improving operational risk
Review and propose DA for WRB Servicing & Transacting staffs on for physical access, logical access, and system access limits to Head WRB Servicing & Transacting Vietnam
Sign the bank’s documents as per Delegated Authority given by CEO
Authorise transactions in the system within DA given by Head WRB Servicing & Transacting
Review process and propose for Head WRB Servicing & Transacting to sign off
Continuously drive change and improve current processes to reduce Turn Around Time and increase productivity
Back up and perform any assignments that may be required from time to time.
Deal with stakeholders for ongoing management of customer and business issues and other operations issues from time to time.
Develop and guide the team to implement operations processes in compliance with Group and Local policies, Operational Procedures under agreed timelines and no operational loss occurrence.
Active to participate in new projects, new business services launching.
Build and maintain a strong relationship with internal, external stakeholders and clients.
Be checker for Operations BAU tasks
Ensure all functions and operations are prioritized and complete without backlog to ensure service quality and elimination of frauds and losses.
Manage operations cost through reduction in unit costs without impacting service standards

People & Talent

Complete all mandatory learning as assigned by Group
Self-motivate, train, and develop to achieve high quality service to clients and avoid errors

Risk Management

Minimize and ensure no surprises culture, failed audits, operational loss
Manage the maintenance of operational integrity throughout the unit
Proactively escalate operational risks; system risks and channel risks of the products and highlight any potential and actual breakdown of controls to Line Manager
Be responsible for the identification, escalation of all aspects of risk in accordance with all relevant products at Group product level policies.
Follow up to ensure all reported risks have been eliminated.
Comply and ensure products & services are delivered in compliance with local Regulatory Requirements.
Comply and ensure approved generic Product Program and their corresponding Country Addendum are in place before any product is accepted for implementation. Refer any instances of non-compliance to Manager to follow up.
Management of WRB Servicing & Transacting risks effectively, including identification, control and remediation of risks to the relevant forums

Governance

Accountable for defining a Risk Management methodology and the end to end control environment for each product line that ensures compliance with applicable internal policies and practices as well as external regulations and laws.
Ensure that the Unit meets the service levels.
Ensure controls are efficiently and effectively exercised in order to preventing frauds and losses.
Actively manage and monitor performance against defined Key Risk and Performance Indicators at the consolidated product level.
Be accountable for defining the control environment for ensuring that the Operations’ functions supporting each product act within the applicable internal policies and procedures, as well as external regulations and laws, in respect of money laundering and fraud.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Lead WRB Servicing and Transacting team to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

Internal

Product
Credit Risk
Credit Initial
Sales
Branch Ops
CSCU
Country Technology Management
Network services in GBS, PSS teams,etc.

External

Clients
Industry peers
Card schemes
External vendors

Other Responsibilities

Embed Here for good and Group’s brand and values in Vietnam WRB Servicing and Transacting; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions

Our Ideal Candidate

Education Bachelor’s degree or higher
Languages English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Khu vực

Hà Nội - Việc làm tại Hà Nội

Báo cáo

SAPO Technology Xem trang công ty

Quy mô:

200 - 500 nhân viên

Địa điểm:

Được thành lập từ 20/08/2008, với khả năng và hướng đi rõ ràng, Sapo nhanh chóng khẳng định được vị trí hàng đầu trong việc xây dựng nền tảng công nghệ hỗ trợ lĩnh vực bán lẻ và TMĐT. Tính đến tháng 1/2023, Sapo đã đồng hành cùng hơn 190,000 Doanh nghiệp và chủ kinh doanh trên hành trình phát triển, trở thành Nền tảng quản lý và bán hàng đa kênh được sử dụng nhiều nhất Việt Nam.

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Lịch sử thành lập

Tháng 9/ 2013: Sapo mở chi nhánh tại Hồ Chí Minh
Tháng 4/ 2018: Bizweb và Sapo chính thức hợp nhất trở thành nền tảng quản lý và bán hàng đa kênh Sapo với hơn 47,000 khách hàng
Tháng 10/ 2014: Ra mắt phần mềm quản lý bán hàng thông minh Sapo.vn
Tháng 1/ 2014: CYBERAGENT VENTURES - quỹ đầu tư thuộc tập đoàn Cyberagent Nhật Bản đầu tư vào Bizweb
Năm 2015: Sapo được trao tặng danh hiệu Sao Khuê năm 2015 với hơn 5000 khách hàng
Năm 2013: Bizweb đã ghi danh vào giải thưởng Nhân tài đất Việt 2013 với hơn 4000 khách hàng
Năm 2012: Bizweb được trao tặng danh hiệu Sao Khuê năm 2012 với hơn 2000 khách hàng
Năm 2010: Sapo cho ra mắt giải pháp bán hàng trực tuyến Bizweb
2008: Công ty được thành lập