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At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

As a Sales Support & Product Coordinator, you’ll have a dual focus in assisting both the Sales Support & Product functions for Intrepid Urban Adventures. In the Sales Support team, you’ll manage customer bookings and respond to customer enquiries. You’ll also provide amazing customer service to agent partners and local operators. Additionally, in the Product team, you’ll support diverse tasks such as managing stop sales, product updates and amending trip capacity. Most importantly, you’ll help create positive experiences for our customers and distribution partners!

This is a full-time permanent position, based in our head office in Hanoi, Vietnam. Some flexibility in work hours would be expected due to the global nature of the role.

Some of the experience you’ll bring with you include:

• Minimum 1+ years' experience working in a Sales &/or administrative position
• Travel course and/or experience within the travel industry preferred
• Proficient in MS Office Suite
• Personal and/or professional travel experiences in Intrepid destinations would be beneficial
• Good communication skills in English and Vietnamese (written and verbal)
• Excellent organizational skills
• Strong capacity to handle multiple tasks and managing varied workloads
  
  

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.