Phúc lợi
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Nghỉ phép năm
Mô tả Công việc
Sales Performance:
Utilize insights to adjust business strategies and stay ahead in the retail landscape
Analyze financial reports and make data-driven decisions to achieve sales targets.
Report and manage the overall sales performance
Operation
Ensuring Store VM quality following Brand guideline
Monthly/Weekly stock inventory, order management, forecasting and coordination for stock movement management
Store system update, product transfers, system updates for new products, and payroll input
Responsibilities and coordination for cover stock rotations, wastage input, maintenance, product data management, shop window printing
Shop Development Visits and Calls
Conducting a two-day development visit so that each manager receives one per year.
Measuring the Customer Experience and Communication skills demonstrated by the manager and team.
Using the development visit guidelines to support the delivery of tailor-made learning, coaching and feedback to managers based on key areas of potential.
Completing relevant paperwork and following up on actions set in a timely manner.
Probation Reviews:
Conducting a one-day review at the end of a new manager’s probation period to evaluate the Customer Experience and Communication skills expected on the back of New Manager Training.
Completing review form paperwork and following up on actions set at a review in a timely manner.
Training Shops and New Manager Training:
Communicating and coordinating new manager training plans with training shop managers.
Maintaining the ‘New Manager Training’ guidelines to ensure the training is always up-to-date, relevant and effective.
Reviewing and developing training shop managers.
Monitoring the performance of the training shops.
Candy Shop Feedback / Duo visits:
Communicating Mystery Shopper Reports to shop Management teams.
Visiting 1 star shops to offer support within two weeks of receiving the Mystery Shopper Report.
Observing Customer experience and offering feedback and coaching.
Review opportunities and set goals and targets with manager.
New Shop Openings / Relocations:
Customer experience, team and personal development support to manager before, during and after the opening / relocation of their shop.
Trainee Manager Development:
Supporting managers to develop their trainees with Online tools and a trainee checklist pack.
Performance Management:
Implementing and supporting managers through performance improvement plans when related to FOP’s.
Online Learning:
Identify learning needs through contact with Managers and opportunities highlighted in Mystery Shopper Report.
Work as a collaborative with the Online Learning team on new ideas and projects to create effective and inspirational learning for managers.
Shop Cover/Holiday Log:
Keep up to date record of manager’s holiday.
Support managers with shop cover.
Other Work:
Collaboration and communication with Retail Operations and People Support.
To attend meetings as and when required.
Any other tasks as required, depending on the needs of the team and business.
Yêu Cầu Công Việc
- A proven success story in Retail Management, preferably experience in managing multiple stores or Country Retail Management.
- Excellent Customer Service Skills and a passion for our customers.
- Thorough knowledge of the Brand and its current Global direction.
- Exceptional team player with proven ability to lead through influence and support.
- Comprehensive financial understanding and business analytics.
- Expertise in Coaching and Feedback.
- Exceptional Training and Development Skills.
- Effective Communication skills and presentation skills.
- 3 years Management experience in Lush/OR a Retail business including experience in a Support role.
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: 25 - 45
- Lương: Cạnh tranh
Tập đoàn Indo-Trans Logistics (ITL) được thành lập vào năm 1999 nhằm cung cấp các dịch vụ chuyên nghiệp về vận chuyển, phân phối hàng hóa bằng đường biển, hàng không, và đường bộ cũng như cung cấp các dịch vụ giao nhận kho bãi Logistics. Tập đoàn Indo Trans Logistics đã có những bước phát triển vượt bậc để hình thành một tập đoàn uy tín hàng đầu Việt Nam về cung cấp các dịch vụ vận chuyển hàng hóa và giao nhận Logistics. Với sự tham gia của đối tác chiến lược Singapore Post, mục tiêu của Tập đoàn không chỉ dừng lại ở khu vực Đông Dương mà còn vươn lên thị trường quốc tế với tốc độ phát triển, đầu tư mạnh mẽ.