Nova Service

This position is responsible for the smooth running of the Talent & Culture function within the hotel ensuring best practice is followed at all times. Providing support and guidance to Heads of Department in service standards and oversee the training function in the property.

*Human Resources Management

• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management
• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice
• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of Talent & Culture
• Maintain a good working relations with all departments and all professional external contacts

*Benefit management

• In charge of payroll management and monthly salary calculation
• Manage insurance payment for all employees in hotel
• Ensure that all employees' benefit package comply with hotel policies as well as government's guidelines.

*Recruitment

Conduct recruitment with levels assigned

Maintain good working relationships and partnerships with recruitment agencies / sources

*Team Management

• Identify and develop team members with potential
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

*Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

*Main Complexity/Critical issues in the Job

• To ensure all employees' benefits are in alignment, remunerated fairly and paid in an accurate and timely manner
• The ability to manage information available in a sensitive and confidential manner

• Bachelor's Degree in Human Resources Management / Hotel Management
• Minimum 3 years of Human Resources Management experience
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

- Apply your CV here on Hoteljob.vn.