MB Ageas Life ★ 2.5

JOB PURPOSE: Responsible for the end-to-end product lifecycle management of health insurance products, with a strong emphasis on the development and maintenance of product documentation. This includes drafting and reviewing policy Terms and Conditions (TnC), Summary of Benefits and Exclusions, and other related materials. The role also contributes to product strategy, implementation, and post-launch activities to ensure compliance, competitiveness, and operational readiness.

KEY RESPONSIBILITIES:

1, Product Document Management

a, Draft comprehensive product documents for new and revised products, including:

• Terms and Conditions (Policy Wording)
• Summary of Benefits and Exclusions
• Product guidelines and internal user guides

b, Review TnC-related materials submitted internally or from other departments (e.g., Legal, Compliance, Operations) to ensure accuracy, clarity, and alignment with regulatory and business requirements.

c, Act as an internal consultant on TnC-related matters to ensure consistent application across processes, including sales, underwriting, claims, and policy servicing.

d, Deliver training and knowledge-sharing sessions for the internal domain and other domains on product features, TnC interpretation, and regulatory compliance to enhance stakeholder understanding and execution.

2, Product Development and Management

a, Conduct market research and competitor analysis to identify trends, product gaps, and improvement opportunities in health insurance offerings.

b, Lead the development of product proposition and long-term product vision aligned with company strategy and customer needs.

c, Support end-to-end product development and launch initiatives, including cross-functional collaboration, project planning, documentation, and testing.

d, Monitor post-launch product performance, including analyzing sales results, claim patterns, and customer feedback to identify improvement areas or risk signals

e, Assist in post-launch activities such as performance monitoring, periodic reviews, enhancements, and product sunsetting.

f, Coordinate with Sales and Marketing to provide technical support for campaigns, customer queries, and product customizations.

JOB REQUIREMENTS:

1, Qualification: At least a Bachelor’s degree in Insurance, Business Administration, Law, Actuarial Science, or a related field.

2, Experience: 6-8+ years of experience in life or health insurance product development, preferably with strong exposure to policy wording and health insurance.

3, Certification: Certifications in Project Management / Product Management / Product Owner from certified professional bodies, LOMA certifications