*Responsibilities:
- Record and attend to all tenants’ requests, suggestions and complaints promptly and efficiently. Address the concerns of all tenants/ customers in a friendly and professional manner.
- Perform daily patrol of the Cobi Homes and conduct daily F&B check to ensure good cleanliness as well as Safety and Security.
- Conduct regular check/ inspection to ensure that all Cleaning, Security and Parking staff are knowledgeable of basic requirements for Cleanliness, Security & Parking.
- Update and conduct training on Health, Safety & Security for all Cleaning, Security & Parking staff as and when necessary.
- Maintain and enforce operational standards relating to cleaning, security, parking, fire safety and prevention as well as other requirements in Cobi Home’ rules & regulations.
- Maintain continuation and completion of works by documenting, communicating and following up actions.
- Maintain high awareness on security related matters and ensure all activities comply with Cobi Home’s policy, regulations, and procedures.
- Call for quotations and purchase spare parts, equipment, stationery, etc.
- Review incident reports, daily reports, logbooks, etc. and update Operation Supervisor/ Operation manager/ Property Manager.
- Prepare and submit operation reports relating to cleaning, security, parking, consumable consumption monthly/ quarterly/ yearly as well as other reports related to operation department.
- Inspect vacant premises to ensure they are always in good and tenantable conditions.
- Identify security threats, develop action plan for the health, safety and security of Cobi Homes.
- Attend the hand-over of premises to tenants as well as the take-over of tenant premises.
- Execute other tasks as assigned by Operation Supervisor/ Operation Manager.
**Requirements:
- Above 3 years of experiences Shopping Mall/ Office Operation Officer/ Building Executive
- Demonstrate good verbal and written English skills.
- Demonstrate good communication skills.
- Have a teamwork spirit and strong work ethics.
- Be willing to learn new functions, procedures and recognize opportunities to improve.
- Ability to analyze situations, evaluate alternatives and come up with workable solutions.
HumVentures tiên phong phát triển các thương hiệu tôn vinh giá trị bản địa được mến chuộng như: Hum Dining, Mặn Mòi, Chill Corner, The Bloom, Vườn Trong Phố.
Là thương hiệu địa phương với đội ngũ nhân sự Việt Nam, HumVentures không chỉ định vị trở thành một trong những thương hiệu dịch vụ hiếu khách hàng đầu, nâng tầm trải nghiệm của khách hàng địa phương và quốc tế, chúng tôi còn chân thành tôn vinh các giá trị tự nhiên cũng như văn hoá Việt Nam.
Để tiếp tục phát triển các thương hiệu tâm huyết của mình, HumVentures mong muốn kiến tạo môi trường làm việc tin cậy, phúc lợi tốt, văn hoá làm việc tương trợ, minh bạch, tạo cảm hứng nuôi dưỡng tài năng và cơ hội thăng hoa sự nghiệp cho cộng sự ở mọi vị trí.