Mô tả công việc
- Consistently offers professional, engaging and friendly service
- Carry out daily administrative activities of the Engineering Department
- Adhere to Fairmont Hotels and Resort Standards, Policies and Procedures
- Provide efficient administrative support to the Engineering team
- Ensure all communications are handled promptly and professionally
- Receive and distribute all communications relating to the department
- Compile management reports in a timely and accurate manner if necessary
- Maintain adequate supplies of office stationary
- Build strong internal and external relationships
- Carry out all filing
- Comply with all key security mandates
- Report any maintenance issues or hazards
- Maintain own work area in a clean, tidy and good manner
- Report defective materials and equipment
- Assist with special projects related to the Engineering Office
- Manage attendance and vacations of the Engineering team
- Perform other tasks as assigned by management
- Monthly closer and accruals
- Monthly departmental meetings with success celebration
- All authorities reporting on line all reports as per the requirements.
- All RHG’s reporting as per the requirement
- Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality
Adheres to hotel policies and procedures
- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
- Communicate effectively with guests, co-workers and the manager
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
- At all times projects a favourable image of the Hotel to the public
- Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
- Attends work on time as scheduled.
- Follows safety and security rules and procedures.
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Previous administrative experience in a luxury resort is required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent interpersonal, communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Yêu cầu hồ sơ
Hơn 20 năm hoạt động và phát triển, hiện nay Công ty TNHH Quốc tế Hải Long đã trở thành đơn vị số một tại Việt Nam trong lĩnh vực phân phối kinh doanh thời trang và dụng cụ thể thao với các nhãn hàng thời trang thể thao nổi tiếng: Adidas Lining, .... Bằng chiến lược định hướng rõ ràng và sự nỗ lực phát triển không ngừng nghỉ, hiện nay, Hải Long đã xây dựng được hệ thống mạng lưới phân phối gần 160 cửa hàng bán lẻ, 640 đại lý trên toàn quốc và là đối tác đáng tin cậy của các nhãn hàng thời trang thể thao trong nước cũng như Quốc tế. Có quy mô trên 1500 nhân sự nhưng Hải Long vẫn luôn hướng đến sự phát triển mở rộng nhân sự trên toàn quốc. Mục tiêu của chúng tôi là cung cấp nhiều hơn nữa những sản phẩm Quốc tế đáp ứng thị yếu mua sắm cho thị trường Việt Nam..