Việc làm Rechic
Cập nhật 10/11/2024 14:55
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
17/12/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- TẦNG 8 TÒA NHÀ HAVANA, 132 HÀM NGHI PHƯỜNG BẾN THÀNH QUẬN 1 TP HỒ CHÍ MINH.
Mô tả công việc
Trusting Social and the AGI revolution
Trusting Social has been the leading AI solution provider for the banking industry in Southeast Asia and India in the last 10 years. We are now pioneering Artificial General Intelligence (AGI) solutions leveraging Generative AI (GenAI) technology to reimagine banking in the post-AGI world.
We believe this will spark the next revolution in productivity and experience, like the Internet and mobile computing have done before.
How You Will Make An Impact In This Role
We are seeking a detail-oriented Product Operations Specialist to join our dynamic team. This role will focus on the operation of Software as a Service (SaaS) products, ensuring smooth processes from development to deployment. The ideal candidate will excel in documentation, quality assurance, and project management tools, contributing to the overall success of our product offerings.
Responsibilities
SaaS Operations Management:
- Oversee the daily operations of SaaS products, ensuring optimal performance and user satisfaction.
- Collaborate with cross-functional teams to identify and resolve operational issues promptly.
Change Request Documentation:
- Write comprehensive and clear documentation for change requests, detailing specifications, impacts, and implementation steps.
- Ensure all documentation adheres to company standards and best practices.
Project Management Tools:
- Manage tickets in Jira, Confluence, and other project management tools, tracking progress and ensuring timely resolutions.
- Facilitate communication between teams regarding project updates and outstanding issues.
Quality Assurance:
- Act as the final quality assurance point for internal testing before the production deployment of software updates.
- Develop and execute test plans, identify defects, and ensure that all issues are resolved before release.
- Collaboration and Communication:
- Work closely with product managers, developers, and stakeholders to understand product requirements and operational needs.
- Communicate effectively with team members and management regarding project status and operational challenges
Trusting Social has been the leading AI solution provider for the banking industry in Southeast Asia and India in the last 10 years. We are now pioneering Artificial General Intelligence (AGI) solutions leveraging Generative AI (GenAI) technology to reimagine banking in the post-AGI world.
We believe this will spark the next revolution in productivity and experience, like the Internet and mobile computing have done before.
How You Will Make An Impact In This Role
We are seeking a detail-oriented Product Operations Specialist to join our dynamic team. This role will focus on the operation of Software as a Service (SaaS) products, ensuring smooth processes from development to deployment. The ideal candidate will excel in documentation, quality assurance, and project management tools, contributing to the overall success of our product offerings.
Responsibilities
SaaS Operations Management:
- Oversee the daily operations of SaaS products, ensuring optimal performance and user satisfaction.
- Collaborate with cross-functional teams to identify and resolve operational issues promptly.
Change Request Documentation:
- Write comprehensive and clear documentation for change requests, detailing specifications, impacts, and implementation steps.
- Ensure all documentation adheres to company standards and best practices.
Project Management Tools:
- Manage tickets in Jira, Confluence, and other project management tools, tracking progress and ensuring timely resolutions.
- Facilitate communication between teams regarding project updates and outstanding issues.
Quality Assurance:
- Act as the final quality assurance point for internal testing before the production deployment of software updates.
- Develop and execute test plans, identify defects, and ensure that all issues are resolved before release.
- Collaboration and Communication:
- Work closely with product managers, developers, and stakeholders to understand product requirements and operational needs.
- Communicate effectively with team members and management regarding project status and operational challenges
Yêu cầu công việc
Bachelor's degree in a related field (e.g., Business, Computer Science, or Operations Management).
Proven experience in product operations or a similar role within the SaaS industry.
Strong proficiency in project management tools (e.g., Jira, Confluence).
Excellent writing skills with the ability to create clear and concise documentation.
Experience in quality assurance processes and testing methodologies.
Strong analytical and problem-solving skills.
Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously.
Proven experience in product operations or a similar role within the SaaS industry.
Strong proficiency in project management tools (e.g., Jira, Confluence).
Excellent writing skills with the ability to create clear and concise documentation.
Experience in quality assurance processes and testing methodologies.
Strong analytical and problem-solving skills.
Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously.
Quyền lợi được hưởng
Chăm sóc sức khoẻ
Comprehensive health care coverage for you and your dependents
Căn-tin
Onsite lunch with multiple options, including vegetarian
Unlimited free coffee, tea, snacks, and fruit to keep you energized
Khác
Generous leave policies, including annual leave, sick leave, and flexible work hours
All employees have access to Udemy, offering endless opportunities for skill development
Grab for work allowance
13th-month salary and performance bonus
Comprehensive health care coverage for you and your dependents
Căn-tin
Onsite lunch with multiple options, including vegetarian
Unlimited free coffee, tea, snacks, and fruit to keep you energized
Khác
Generous leave policies, including annual leave, sick leave, and flexible work hours
All employees have access to Udemy, offering endless opportunities for skill development
Grab for work allowance
13th-month salary and performance bonus
Khu vực
Rechic
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Công ty TNHH Rechic - " REMAIN YOUR CHIC STYLE ” với phương châm giúp cho những cô nàng hiện đại giữ mãi phong cách sang trọng và thanh lịch của mình. Rechic mang trong mình tầm nhìn và sứ mệnh trở thành điểm dừng chân thời trang đầu tiên của khách hàng khi họ muốn tìm kiếm cho mình một sản phẩm thời trang phù hợp xu hướng, giá thành hợp lý nhưng mang lại chất lượng cao.
Đặc biệt, hầu hết các sản phẩm của RECHIC đều chú trọng đến form dáng vừa vặn nhằm tôn vinh từng đường nét trên cơ thể người con gái Việt, giúp các cô gái xinh đẹp thể hiện được cá tính năng động và tự tin của mình.
Trải qua 3 năm hình thành và phát triển, Rechic luôn chú tâm nghiên cứu và không ngừng sáng tạo nhằm mang lại cho khách hàng những thiết kế mới lạ và chất lượng nhất. Đó cũng chính là những gì mà chúng tôi mong muốn mang lại cho khách hàng thông qua những trải nghiệm đến từ Rechic.
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