Việc làm SCIFATE VN

Cập nhật 23/11/2024 19:31
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CÔNG TY TNHH SCIFATE VN
Product Operations Specialist - Agi
SCIFATE VN
50 việc làm 1 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: Đang cập nhật
Hạn nộp hồ sơ: 17/12/2024
Hình thức: Toàn thời gian
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- TẦNG 8 TÒA NHÀ HAVANA, 132 HÀM NGHI PHƯỜNG BẾN THÀNH QUẬN 1 TP HỒ CHÍ MINH.

Mô tả công việc

Trusting Social and the AGI revolution
Trusting Social has been the leading AI solution provider for the banking industry in Southeast Asia and India in the last 10 years. We are now pioneering Artificial General Intelligence (AGI) solutions leveraging Generative AI (GenAI) technology to reimagine banking in the post-AGI world.
We believe this will spark the next revolution in productivity and experience, like the Internet and mobile computing have done before.
How You Will Make An Impact In This Role
We are seeking a detail-oriented Product Operations Specialist to join our dynamic team. This role will focus on the operation of Software as a Service (SaaS) products, ensuring smooth processes from development to deployment. The ideal candidate will excel in documentation, quality assurance, and project management tools, contributing to the overall success of our product offerings.
Responsibilities
SaaS Operations Management:
- Oversee the daily operations of SaaS products, ensuring optimal performance and user satisfaction.
- Collaborate with cross-functional teams to identify and resolve operational issues promptly.
Change Request Documentation:
- Write comprehensive and clear documentation for change requests, detailing specifications, impacts, and implementation steps.
- Ensure all documentation adheres to company standards and best practices.
Project Management Tools:
- Manage tickets in Jira, Confluence, and other project management tools, tracking progress and ensuring timely resolutions.
- Facilitate communication between teams regarding project updates and outstanding issues.
Quality Assurance:
- Act as the final quality assurance point for internal testing before the production deployment of software updates.
- Develop and execute test plans, identify defects, and ensure that all issues are resolved before release.
- Collaboration and Communication:
- Work closely with product managers, developers, and stakeholders to understand product requirements and operational needs.
- Communicate effectively with team members and management regarding project status and operational challenges

Yêu cầu công việc

Bachelor's degree in a related field (e.g., Business, Computer Science, or Operations Management).
Proven experience in product operations or a similar role within the SaaS industry.
Strong proficiency in project management tools (e.g., Jira, Confluence).
Excellent writing skills with the ability to create clear and concise documentation.
Experience in quality assurance processes and testing methodologies.
Strong analytical and problem-solving skills.
Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously.

Quyền lợi được hưởng

Chăm sóc sức khoẻ
Comprehensive health care coverage for you and your dependents
Căn-tin
Onsite lunch with multiple options, including vegetarian
Unlimited free coffee, tea, snacks, and fruit to keep you energized
Khác
Generous leave policies, including annual leave, sick leave, and flexible work hours
All employees have access to Udemy, offering endless opportunities for skill development
Grab for work allowance
13th-month salary and performance bonus
Khu vực
Báo cáo

Quy mô:
25 - 100 nhân viên
Địa điểm:
WeWork Etown Central, 11 Đoàn Văn Bơ, Phường 13, Quận 4, Thành phố Hồ Chí Minh, Việt Nam

Scifate VN là Công ty Trách nhiệm hữu hạn đang hoạt động lĩnh vực IT phần mềm, lập trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trí "Chuyên gia lập trình máy vi tính" với các kỹ năng chuyên môn cao, IT phần mềm. Bạn sẽ được hưởng các chế độ phúc lợi như BHXH, BHYT và du lịch khi làm việc tại Scifate VN

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