Why do we need you:
As the demand for Digital Transformation using eCommerce globally is growing so rapidly, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in different markets - Australia, Japan, Korea, the US, EU, and SEA.
This mission of the Customer Success Executive is to work closely with the internal team as part of a driven, hungry multi-functional team responsible for the Australia market.
Benefits:
● Attractive salary package
● A very dynamic cross-cultural working environment in IT industry
● Working directly or indirectly with colleagues and clients that are based in Australia
● Ongoing professional development and training opportunities
● Training on problem solving and critical thinking skills
● Performance review twice a year
● Premium health care
Responsibilities:
● Supporting Account Manager(s) in many sales activities
● Attending project meetings with clients, acting as the liaison between clients and project teams
● Monitoring the progress of assigned projects and providing updates to relevant stakeholders
● Participating in RFP, RFI, RFQ response process when required
● Creating reports, invoices, contracts, and other documents for Account Management team
● Planning meetings and organizing project logistics
● Preparing presentation materials for internal and external meetings
Requirements:
Essential:
● Lifelong learning attitude, hard-working and self-accountable
● Proven ability to work under high pressure
● Fluent in both spoken and written English (Advanced level)
● Strong organizational and time management skills
● Excellent communication and interpersonal abilities
● Attention to detail and a commitment to delivering high-quality results
Desirable (Good to have):
● A good understanding of any project management software/tools
● Experience working in cross-culture, international environments
● Bachelor’s degree or equivalent years of experience in a related position
● Background in the IT industry is preferred
- How to Apply: Please submit your updated CV in English including your contact email, phone number with the subject “[SmartOSC] Customer Success Executive” to: [email protected] (Ms. Thơ)
Savani được biết đến là một thương hiệu thời trang dành cho cả gia đình. Nhờ sự nỗ lực không ngừng của đội ngũ nhân sự cùng lòng tin yêu từ phía quý khách hàng, Savani ngày càng phát triển vững mạnh, hứa hẹn sớm trở thành Tập đoàn thời trang toàn cầu trong tương lai không xa.
Hiện nay, Savani đã khẳng định được vị thế của mình trên thị trường với tần suất gia tăng các cửa hàng trải dài toàn quốc. Với quy mô hiện tại lên đến hơn 50 chi nhánh/cửa hàng khác nhau tại các tỉnh thành (Hà Nội, Vĩnh Phúc, Thái Nguyên, Ninh Bình; Thanh Hóa, Nghệ An; Hà Tĩnh; Quảng Bình, Đà Nẵng...), trở thành hãng thời trang có độ phủ TOP đầu trong nước.