Dialectica ★ 5.0

About Dialectica

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

For more information, visit dialecticanet.com

About The Tech Team

Technology powers everything we do at Dialectica - from communicating with clients and finding the most relevant expert profiles in just a few minutes to indexing and categorizing thousands of pieces of information every day. To do so, we are building our own proprietary web application that automates and optimizes the delivery of our market leading services.

Being part of Dialectica's Technology Team you will have the opportunity to help rebuild the tech product according to the requirement of our internal and external clients and share the company's vision to roll out more information services software products in the future.

About The Role

We are looking for an IT Administrator that will ensure the proper operations and business continuity for Dialectica as well as full adherence to the security requirements.

You should fit well into an organization where all members take collective responsibility for team successes/failures and you strongly believe that helping less experienced team members level-up is profoundly beneficial to the team's success.

Indicatively, the responsibilities would include:

• Monitoring and maintaining networks, servers and technology tools
• Upgrading, installing, and configuring new hardware and software to meet company objectives
• Troubleshoot issues and outages
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Documenting processes, as well as backing up and archiving data
• Build an internal wiki with technical documentation, manuals and IT policies
• Keeping up to date with advancements and best practices in IT administration
  
  
  

Requirements

The ideal candidate will possess:

• At least 1 or 2 years of experience as a System Administrator, Network Administrator or similar role
• Extensive experience with IT systems, networks, Google Service Administration and related technologies
• Solid knowledge of best practices in IT administration and system security
• Exceptional leadership, organizational, and time management skills
• Resourcefulness and problem-solving aptitude
• Excellent interpersonal and strong English communication skills
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery is a plus
• Atlassian tool administration knowledge on JIRA and Confluence is a huge plus
• Professional certifications are a plus
  
  

Based on values we are looking for someone with the following personality traits:

• Aiming to deliver unprecedented value
• Strong sense of caring for their teams, to provide guidance and support
• Seeking support and guidance to achieve mastery and great quality results
• Having ownership of their responsibilities and not being afraid of getting things done
• Turning problems into opportunities
• Being open and honest with their team and themselves
• Constantly improving through self-learning and knowledge sharing
  
  
  

Benefits

• Competitive base salary with attractive benefits package
• Coverage under the company's collective health insurance plan
• Learning and development opportunities (e.g. onboarding, Mini-MBA, on-the-job training, Udemy courses and many others!)
• Extra personal/flex days and paid volunteer days a year for your favorite cause
• Company sponsored team-bonding events
• Weekly health & wellness activities (e.g. basketball, football, yoga, running), gym discounts, healthy breakfast, snacks and beverages
• Entrepreneurial culture and amazing coworkers!