InterContinental Phu Quoc Long Beach Resort

• You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on spa experience.
• Ensure full participation and observance of Fire, Life, Safety standards, risk measurements, compliance to brand standards and best practices in reducing carbon footprints.
• Maintain the highest level of the discretion and privacy during any guest interaction.
• Other ad- hoc duties – unexpected moments when we have to pull together to get a task done
• May assist with other duties as assigned by management
• You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on wellness experience.
• Ensure Health Club and Yoga studio facility is ready to receive guest every single time.
• You consistently exhibit brand ambassador qualities and practices including physical presentation and actions
• Make time to interact with guess to solicit feedback and build relationships to understand and how can increase the guest satisfaction and guest love scores.
• Ensure spa facility is ready to receive guest every single time.
• To assist management in supervising daily operations and perform all related duties to ensure guest satisfaction.
• Ensure observance of accounting practices

- Education:University degree on related field, Diploma or certificate in Leadership, Spa supervisory/ Management or equivalent Experience.

- Service years in the field : Three (3) years

- Service years in supervisor/trainer level: One (1) year

- Knowledge and skills:

Must have a comprehensive knowledge/ experience of spa therapy and wellness programs and proficient in the use of Office programs, Hotel and Spa operating systems

Licensed Therapist, Therapist trainer

- Language: Fluent in English language

• Competitive salary

• Social Insurance as law

• Bao Viet Health insurance for personal and family

• 24/7 Accident Insurance

• Rest & Relaxation Allowance

• Repatriation allowance

• Home Leave allowance

• Housing, uniform, meal, and transportation are provided by the resort

• Gym room