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Tài chính - Kế toán
Công nghệ thông tin

Việc làm Regent Phú Quốc

Cập nhật 21/03/2025 22:50
Tìm thấy 9 việc làm đang tuyển dụng
Regent Phú Quốc
Food & Beverage Coordinator - Thư Ký Bộ Phận Ẩm Thực
Regent Phú Quốc
157 việc làm 1 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 20/03/2025
Hạn nộp hồ sơ: 30/04/2025
Hình thức: Giờ hành chính
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang

Mô tả công việc

  • Create unforgettable welcome experiences and thoughtful farewells for our guests, by tailoring guest interactions according to individual guests’ needs.
  • You built guest engagement by being compassionate and showing honest interest, while maintaining a professional level of discreteness. Carefully listen to guests, which gives you valuable information that you can use to improve the overall guest satisfaction.
  • You always acknowledge guests and remember important information as guest names, preferred seating and favourite aperitifs. Look for chances to positively surprise guests at the right moments, through small or large gestures and acts of kindness.
  • Consistently guide guests in an elegant and humble way, with little noise and no excessive talking, creating a natural sense of calmness. Your body language is confident and positive, making the guest feel comfortable.
  • You want guests to feel comfortable and make sure that they are satisfied with their seating area, while managing the restaurant capacity, waiting time and reservations.
  • You have the ability to use suggestive selling as a way to complement services inside the resort, resulting in higher average spending and increased revenue.
  • Know how to make optimal use of the restaurant’s table layout and manage table turnovers in order to optimize the overall revenue.
  • You have the knowledge to operate the Point of Sale system and assist the team in handling payments and recording orders through the POS.
  • You always try to make the service flow as seamless as possible, by using the available resources and systems.
  • You are responsible for managing the reservation channels and ensures that bookings are confirmed according to the standards, resulting in a positive first impression.
  • Take charge of managing the guest profiles in the restaurant management system and update important guest information, such as: dining preferences, dietary restrictions and preferred seating.
  • You follow up with colleagues to make sure that special requests and festive occasions are adhered.
  • Actively communicate with other departments in order to update guest preferences, reservations and other important information, by using all tools the resort has to offer.
  • - Communicate with colleagues and be pro-active in supporting them in the Regent Phu Quoc bars, but also in other food and beverage outlets if requested by the management.
  • Always live up to the standards set by the Regent brand, by assuring you know the standard operating procedures and making sure that they are respected.
  • You know the Forbes Travel Guide Standards that are applicable for restaurants & bars and you ensure that you implement them within the service processes.
  • You pay attention to small details, which visually expresses in a spotlessly clean workspace, outstanding services and a well-groomed appearance.
  • You possess the knowledge and are empowered to solve problems on the spot, but you also know when to ask for assistance from colleagues. Always follow up on guest issues and report occurred concerns to the management.

Quyền lợi được hưởng

  • Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
  • 14 annual leave, 2 days off per week
  • Relocation, repatriation and home leave allowance
  • Rest and relaxation: 2 million per 3 service months
  • Accommodation, uniforms, transportation, and meals are provided
  • International working environment
  • Insurance as labor law
  • Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
  • 24/7 accident insurance
  • Other benefits will be discussed during the interview

Yêu cầu công việc

  • Diploma or Vocational Certificate in Hospitality Skills or related field
  • Possess customer service-oriented mindset
  • Always maintain proper grooming as hotel's policy
  • Can work in rotated shifts
  • Fresh candidates are welcomed to apply
  • Good English

Yêu cầu hồ sơ

  • Kindly send your CV to our email: recruitment.regentpq(at sign)ihg.com
  • Phone: 02973 88 0000/Hotline: 0919 290 709 (HR Department)
Khu vực
Báo cáo

Regent Phú Quốc
Regent Phú Quốc Xem trang công ty
Quy mô:
100 - 200 nhân viên
Địa điểm:

Với di sản gần nửa thế kỷ hoạt động trong lĩnh vực khách sạn hạng sang của thương hiệu, Regent Phú Quốc là định nghĩa mới về chuẩn nghỉ dưỡng biển xa hoa tại Việt Nam. Nép mình trên bãi cát trắng mịn của Bãi Trường, khu nghỉ dưỡng toàn phòng suite và biệt thự này chính là thiên đường bình yên đang chờ dấu chân khám phá của những lữ khách sành sỏi nhất.

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