Việc làm IIG Vietnam

Cập nhật 11/11/2024 15:23
Tìm thấy 7 việc làm đang tuyển dụng
CÔNG TY CỔ PHẦN IIG VIỆT NAM
Training Executive - Chuyên viên Đào tạo
IIG Vietnam 3.7★
12 đánh giá 162 việc làm 1 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 28/10/2024
Hạn nộp hồ sơ: 30/11/2024
Hình thức: Giờ hành chính
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Ba Đình - Hà Nội

Mô tả công việc

PURPOSE OF POSITION

Create value by providing a strategic Training and Development solution, ensuring the appropriate resources are applied to build organizational and individual capability.

Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. The Training Executive position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resource.

MAIN ROLES


  • Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan
  • In charge of all internal events for employees of the hotel
  • Ensure effective training programs are in place for the following:
  • New Employee Orientation
  • Train the Trainer
  • Customer Service Training
  • Service monitoring
  • Lotte vision
  • Global Business Manner and VIP Protocol
  • Technical job specific requirement training (English language, computer skills, etc)
  • Supervisory Skills Training
  • Fire, Life and Safety Training
  • Selling Skills
  • Employee retraining
  • Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved
  • Maintains all hotel training records
  • Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development
  • Design, produce and implement training programs which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
  • Assist Department Trainers in preparing and conducting departmental training and assess accordingly
  • Prepare and monitor training programs for:
  • Management Trainees
  • Cross training (multi-skilled training)
  • Hotel School Trainees, etc
  • Obtain a network of specialist training professionals who can assist with the conduct of training programs for advanced or specialist training
  • Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
  • Produce monthly training reports for your Manager and the General Manager including:
  • Internal Training Programs conducted:
  • Who attended
  • Number of people attended
  • Duration of training
  • Who trained
  • Cost of delivery (including labor costs)
  • Anticipated return on investment and/or training goal
  • External training programs attended:
  • Who attended
  • Number of people attended
  • Duration of training
  • Who trained
  • Cost of delivery (including labor costs)
  • Anticipated return on investment and/or training goal
  • Liaise with other Lotte Training Managers to share experiences and resources
  • Liaise with educational institutions conducting hospitality and training courses
  • Maintain current information and records of suppliers of training resources and materials
  • Delivers briefings of all internal programs to executive management and department heads
  • Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager
  • Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines
  • Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
  • Regularly communicates with staff and maintains good relations
  • Works with Superior in the preparation and management of the Department’s budget
  • Working with the Director of Human Resources and key stakeholders, to develop and implement an annual training strategy and action plan based on understanding the business needs, brand requirements, outcomes of the Performance Development Review process, and future strategy of the organization.
  • Provide leadership and direction to the hotel-based talent development/training leaders. Developing individual capability that will establish a strong benchmark for hotel training performance.
  • With Director of Human Resources support and manage the delivery of Leadership development training.
  • Work with the key regional influencers in leading efforts to embed our ways of working/values (Our Winning Ways).
  • Establish a regular Training and Development communication platform to keep hotels updated on the latest events, achievements, and strategies.

SUPPORTIVE ROLES

  • Maintain a close, cooperative relationship with other departments to guarantee effective communication.
  • Implement and coordinate cooperation as a supporting department for business operation.
  • Motivate staff about work by establishing equal opportunities, including education.
  • Ensure smooth work cooperation among departments and always provide support not to cause any interruptions in business operation.
  • Manage and maintain smooth work cooperation and support system with organizations concerned in government relations activities.


Quyền lợi được hưởng

  • Attractive salary & benefit package.
  • 02 months of probation with full salary.
  • Insurance package.
  • Clear career development plan with many engaging training courses (local & international).
  • Duty meal provided by hotel.
  • Annual helpful training courses (local & international).
  • Wonderful working environment with professional team.

Yêu cầu công việc

QUALIFICATIONS


  • Education: Degree in Education or Organizational Behavior and Development. Bach of Business or Hospitality Management (Major Org behavior)
  • Experience: Experience in developing, delivering, outsourcing and implementing training and development initiatives for a large, diverse organization.
  • Credentials: Working Experience in 5 Star Hotel Security Department Works preferred


SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

  • Experience utilizing an Applicant Tracking System; Proficient in Word and Excel; Experienced in Behavioral Interviewing and interpreting psychometric evaluations; Ability to work across multiple business units; Organized, systematic and good communication skills; Demonstrated capability in impact and influence; Fluent in English and Japanese

Yêu cầu hồ sơ

By applying, you agree to giving your consent to Lotte Hotel Hanoi's collection and use of your personal information for the purpose of recruitment process - the retention period can be up to 5 years after joining and leaving the company. Even if you are not hired this time, the Hotel can store your information for 1 year in the database for another job opportunity in the future.
Khu vực
Báo cáo

Quy mô:
200 - 500 nhân viên
Địa điểm:
75 Giang Văn Minh, Phường Đội Cấn, Quận Ba Đình, Thành phố Hà Nội, Việt Nam

Được thành lập vào năm 2000, IIG là tổ chức hàng đầu tại Việt Nam, Lào, Campuchia và Myanmar về khảo thí, kiểm định và đảm bảo chất lượng giáo dục. Tại Việt Nam, IIG Việt Nam cung cấp các giải pháp giáo dục toàn diện từ dạy, học tới đánh giá năng lực sử dụng ngoại ngữ, tin học… trong nhà trường và doanh nghiệp, các công cụ hỗ trợ đào tạo (chương trình học trực tuyến, phòng lab ngoại ngữ, tư vấn chương trình giảng dạy)… góp phần định hướng và cải thiện chất lượng đầu ra của các cơ sở đào tạo, đồng thời chuẩn hóa các kỹ năng làm việc quan trọng cho nguồn nhân lực Việt Nam.
IIG Việt Nam là tổ chức duy nhất tại Việt Nam được ủy quyền thực hiện các bài thi quốc tế uy tín sau:

HỆ THỐNG BÀI THI NGOẠI NGỮ

  • TOEIC (Test of English for International Communication)
  • TOEFL (Test of English as a Foreign Language)

Review IIG Vietnam

3.7
12 review

17/06/2022
Nhân viên/ Officer tại Hồ Chí Minh

Công việc chỉ phù hợp cho người đi làm kiếm tiền tiêu xài chơi chơi thôi. Hợp với mấy chị làm nội trợ văn phòng ngày đi làm tối về cơm nước vậy thôi. Lương thấp mà làm thì hơi cực.(rv)

16/06/2021
Nhân viên/ Officer tại Hồ Chí Minh

Điểm trừ là nếu fresher mới cứng thì tự bơi hơi nhiều, môi trường không mạnh về technical nên làm fresher về technical thì gần như khó phát triển và học hỏi được.(rv)

16/11/2023
Giám sát bán hàng/ Sales Supervisor tại Hà Nội

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