Maison Retail Management International ★ 3.5

Maison is looking for a talented and energetic person to fill the role of Head of Ecommerce. This team oversees the operations of both the website as well as the mobile app. A good candidate will have diverse work experience that revolves around digital marketing, merchandising, OTB management, logistics, team building, and process development.

Your primary goal would be to build the ecommerce team from the ground up in conjunction with the COO and ecommerce project manager. The ideal candidate for this position should have a strong “can do” attitude and willingness to tackle the challenges of building a completely new team.

I. MAIN RESPONSIBILITIES:
- Develop and document all eCommerce department functions, sub-functions, roles, and job descriptions
- Interview and make hiring decisions for the entire eCommerce team
- Define and develop core processes of eCommerce operations
- Work with the eCommerce Product team, Customer Experience team, Brand Operations teams, Marketing, Finance and Accounting and vendor(s) to lead requirements definition, prioritization, user testing, go-live and subsequent improvements of all eCommerce products (website, mobile app, additional related functions/products)
- Will be primarily responsible for overseeing and managing the ecommerce department of company with a significant online presence, to drive web sales growth, conversion, and improvements in the customer experience.
- Work with each brand management team to support brand performance on the ecommerce platform.
- Work with Marketing Department to develop and carry out the strategic online marketing plans for ecommerce.
- Liaise with the IT Application to develop and alter the website as needed.
- Strong leadership and team development skills with an emphasis on driving results through positive motivation and mentorship.
- Strong leadership and team development skills with an emphasis on driving results through positive motivation and mentorship.