Mô tả công việc
To be responsible for the Hotel debtors' function: processing credit applications, invoicing, debt collection, AR cashiering, reconciliations and month end requirements.
To ensure that the hotel credit policy and procedure is adhered to in all departments.
To process all Credit Applications, ensuring that the clients are notified promptly and professionally.
In the AR module, set up AR accounts for newly approved credits and ensure creditors' details are correct at all times.
To ensure that all Trade Debtors' invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
To be responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of invoices to the debtors.
To monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
To implement effective inquiry response procedure for guests and management.
To ensure all travel agent commissions are timely processed and paid.
To report on monthly accounts receivable ageing analysis and detailed accounts' ledgers.
To organize monthly Credit meeting to keep up to date knowledge of credit risks.
Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
To ensure transfers from guest ledger to city ledger are accurate and done in a timely fashion
Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
To review service contract, liquidation contract and follow guarantee of payment, prepare pro forma invoice (if need).
To ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
To ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
To calculate and accurately post commissions.
Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
To collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
Accurately process all Monthly Statements, ensuring that they are mailed promptly.
To ensure that all Month End reports are printed and forwarded to the Chief Accountant /Director of Financial to prepare the balance sheet reconciliation.
Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Adheres to hotel policies and procedures
Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
Communicate effectively with guests, co-workers and the manager
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
At all times projects a favourable image of the Hotel to the public
Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives
Attends work on time as scheduled
Follows safety and security rules and procedures
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
Bachelor’s degree in Accounting or related field preferred
At least two years experiences of Credit Manager in an International Hotel brand.
Advanced experience with Microsoft Office Suite
Experience with accounting software
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Yêu cầu hồ sơ
Trải qua giai đoạn 5 năm xây dựng và phát triển đến nay, STARMED đã in dấu những bước chân của mình trên mảnh đất hình chữ S mạnh mẽ hơn với hệ thống Trình dược viên, cộng tác viên phân phối bán hàng tại 63/63 tỉnh thành trên cả nước, trở thành một Tập đoàn Dược phẩm lớn mạnh với 2 Công ty con, gần 400 nhân sự tập đoàn cùng hệ thống trang thiết bị, cơ sở vật chất hiện đại. Các sản phẩm được sản xuất với quy trình nghiêm ngặt cùng công thức độc quyền sáng chế, trong đó phải kể đến nhãn hàng chủ lực Dr Papie, đã có độ phủ lớn trên thị trường, có mặt trong gian hàng của nhiều đối tác từ hệ thống nhà thuốc như Pharmacity, nhà thuốc Long Châu,... tới hệ thống mẹ và bé Con Cưng, Bibo Mart, Kids Plaza,...cùng các bệnh viện lớn như Thu Cúc, bệnh viện phụ sản Trung Ương.
Với tầm nhìn lớn trở thành Công ty dược phẩm số 1 Việt Nam cung cấp các sản phẩm chăm sóc sức khỏe trẻ em và khát vọng vươn ra toàn cầu, cắm ngọn cờ Việt Nam trên bản đồ xuất khẩu Dược Mỹ Phẩm & trang thiết bị y tế thế giới, STARMED theo đuổi sứ mệnh mang đến những sản phẩm có hiệu quả và chất lượng tốt nhất bằng sự thấu hiểu và tình yêu với trẻ em.