Nova Service

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love

As a Sales Executive you will manage account and ensure Sales Achievement in Assigned Territory & Product lines, assist District Sales Manager in relieving their duties whenever necessary

Your opportunity

• Manage existing Accounts actively to ensure long-term partnership and customer satisfaction pro-actively
• Develop new accounts with proper and close follow-up of sales opportunity
• Develop and maintains good customer relationships with important and relevant personnel
• Proactive and creative solve problems in managing customers’ complaint by proper investigation and close follow-up in resolving issues (eg: product deliveries/application troubleshooting)
• Coordinate with Distribution partner /Third Party to better serve customers
• Work closely with the Professional Service team to deliver the post-sales service for the maximum customers’ satisfaction
  
  
  

Who You Are

• Have Bachelor in Health/Science
• Have at least 3 years of experience in the field of diagnostics and pharmaceuticals Sales for HCP (preferred in the diabetes)
• Have effective communication and interpersonal skill
• Have creative problem solving and negotiation skill
• Have customer complaint handling skill
  
  

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.